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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Deer Valley is located at 20827 N 27th Ave, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok place to stay Night staff wonderful, day staff rude rooms are a bit rough and need updating. Too many pet rooms
Business response:
Joseph, thank you for evaluating your stay. We are sorry you did not have a positive experience with some of our associates and regret the inconvenience caused. This is not acceptable, and we have shared your feedback with the appropriate team so that we can improve our service going forward ensuring it is not repeated in the future. We value your observation and hope to welcome you back in the future. Sincerely, Hotel Management
Front desk helpful. Nice building. But did not find the room as clean as it should be. Garbage had not been empty, and we found crumbs under mattress (we always check the mattress underneath for bed bugs). Font desk however did say they had new help. so......
Business response:
Thank you for staying at our hotel. We are pleased you liked our front desk associates, but we are sorry for the cleanliness issue you encountered in your room. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We hope you will visit us again in the future so that we can make it up to you! Sincerely, Hotel Management
Overall my children and I enjoyed our stay. No issues or concerns. We would stay again.
Business response:
Brett, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We look forward to seeing you and your little ones again soon at Extended Stay America. Sincerely, Hotel Management
Front Desk clerks were friendly and helpful. Room was clean and quiet.
Business response:
Thank you for the nice review of Extended Stay America. We are glad to read about your stay and how much you enjoyed your apartment-style room and the great service delivered by our associates. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit. Sincerely, Hotel Management
The visit was ok. Service was ok. Great for a night visit.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 4.2 star rating with 1,098 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.