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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Deer Valley is located at 20827 N 27th Ave, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was really nice. Staff super friendly. Super annoyed though that there is no ice/water machine at this hotel and the vending machine water is $3 per bottle!! Spent $12 on water alone and still had no ice. Had no DVD player like most hotels now do, no room service and no pool. But, it was cheap. So, I guess I can’t be picky. If you want a bare bones but nice room and comfortable bed, then this is the place.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. However, we are sorry for not providing you an excellent experience. Please come back when in our area. Sincerely, Hotel Management
Business response:
Michael, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Front desk!! Front desk girl was soooo nice!!!
Business response:
Austin, thank you for the 10-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone at, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
It was a clean bueatiful motel without ciggarett butts all over the place ;staff was short handed but very fast at there jobs. Trully refreshing. All be back for sure.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our well-kept property and were impressed by the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
We were never notified about breakfast. When several of us checked in there was no mention of a breakfast being served the next morning. We had to spend more money to go out to eat . We checked in a little early which was nice but a few hours later we had other guest walk into our room upset that they were already been given keys and wanted our room. They checked in two reservations into the same room.
Business response:
Thank you for being our guest. We are sorry for the service issue you experienced and that ruined your stay. Your feedback is very important to us and has been shared with the front desk staff to ensure we communicate our services and facilities to all guests. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
It was good overall, but the bath tub was dirty
Business response:
Paola, thank you for posting a review of your stay at Extended Stay America. We're glad to know you had a pleasant time with us, but we're sorry for the cleanliness issue you encountered in your room. We have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Very nice staff. However property is not well maintained and definitely not worth it during high season.
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Great! Wonderful stay experience.
Business response:
Vic, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 4.2 star rating with 1,098 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.