This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When you’re looking through your site and asking for amenities, I put down for pet friendly, but that note was not in the reservations with the hotel, lucky I was able to leave with family in the area,
Check in was a bit tedious. Room was ok and it was at a location I needed. My son lived in the apartments next door. Shower did not jave hot water.
Business response:
Dear Guest, We appreciate you sharing your experience with us. While we are glad that you found our property convenient for your visit, we are truly sorry for the inconvenience you encountered during arrival and for the issue with the shower. We understand how important a smooth welcome and a fully functioning room are, and your comments will be reviewed with our team to ensure proper attention is given. We value your feedback and hope to have the opportunity to offer you a more seamless and comfortable stay in the future. S... read more
A nice space for a week's stay, I brought my own supplies but they have kitchen stuff for purchase as well. The room was clean and enough room for two of us working remotely. I had a wonderful stay!
Business response:
Dear Guest, It is great to hear the setup suited you so well. We are glad the suite provided the layout and comfort you needed while managing your work and travel plans. It is also nice to know the available cooking items added convenience during your visit. Thank you for sharing your experience, and we look forward to welcoming you back for another pleasant visit at Extended Stay America. Sincerely, HotelManagement
The people at the front counter were amazing! The lack of a coffee maker and $4 for a pack of fruit snacks was disappointing
Business response:
Dear Guest, Thank you for sharing your experience. We are delighted to hear that the team at the front desk made a positive impression and provided friendly and helpful service. Your feedback regarding available in-room items and amenities is appreciated, as it helps us understand how we can enhance the overall visit for our guests. We value your observations and will consider them for future improvements. It is our goal to create a comfortable and welcoming environment, and we hope to have the opportunity to provide an even... read more
Non
Business response:
Dear Guest, We hope you loved many aspects of our hotel, and we appreciate you sharing your experience. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Sincerely, Hotel Management
The room smelled like smoke. Even though it was a non smoking room. Staff was very nice, just didn’t like that the whole lobby being closed and having to wait outside to be checked in. But I understand why they do that. AC worked perfectly and didn’t get use the kitchen. But it was a nice resting spot.
Business response:
Dear Cristina, Thank you for sharing your thoughts with us. We’re glad to hear you found the staff welcoming and appreciated the comfort of your room and its amenities. At the same time, we regret the inconvenience caused by the unpleasant smell and lobby closure during your stay. Your feedback is important and will be considered to enhance future visits. We appreciate your understanding and are grateful for your kind remarks. We hope you will choose to stay with us again so we can provide an even more pleasant and seamless ... read more
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 3.3 star rating with 2,577 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.