Extended Stay America Select Suites - Phoenix - Mesa - West

Anonymous 

on Expedia

4 years ago

Got a deluxe king size room. There was no parking near the room. Went into the room, it was nice and as we unpacked and relaxed noticed there was no tv remote in the room called and the staff alfonso came & brought us one it was the wrong one so he went back & brought us another one that worked. Then a hour later we noticed there wasnt a cofee pot i called & was told that there were none available & to callback in the morning, called un the morning & got one thwn after my shower relaized there was no hair dryer & had to call... read more

Stephanie 

on Expedia

4 years ago

Nice Awesome 

Anonymous 

on Expedia

4 years ago

Super friendly staff, they were really nice! Great location and close to a lot of shops and restaurants. My only complaint is that I wish the area was monitored better at night. I couldn’t leave my room by the time it got dark because I was constantly getting approached and followed by homeless people, creepy men, and people sleeping in the parking lot. Lots of needles and trash I saw left behind as well. 

Victoria 

on Expedia

4 years ago

The desk clerk gave me a room with someone else in it. I had to lug my suitcase all the way back to office to be reassigned another room. Few amenities but everything else was good. 

Carol 

on Expedia

4 years ago

No dishes in the kitchenette The room was very clean and the bed was comfortable. I specifically booked this room for the kitchenette, however there were no dishes or coffee maker in the room as advertised. When we checked in, all that was said by the staff person was, “You don’t need pots and pans do you? Well, it’s too late for delivery anyway and you’re only staying for one night.” When I called the front desk at 8:00 the next morning to request a few breakfast dishes, I was told they did not start deliveries until 10:00.... read more