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Extended Stay America Select Suites - Provo - American Fork
- Hotels
- American Fork, UT
About this business
Location details
57 North 900 West, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Probably won't go again Clean and basic. Water was hard enough to give you a concussion in the shower.
Business response:
Dear James, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, especially your clean room, we are disappointed that we did not meet your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management
Quiet Check in was fast. It was clean and quiet. Had a nice relaxing getaway from home.
Everything is good! Loved the room
Business response:
Dear Bradford, We're delighted to hear that you had a positive experience during your stay at Extended Stay America and that you loved your room. Your satisfaction is important to us, and we look forward to hosting you again for another enjoyable visit. Thank you for choosing us!Sincerely,Hotel Management
Dierte Floor was dirty and nothing was wiped down. At least the sheets and towels were clean…
Business response:
Dear Preston, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our housekeeping team is already revisiting the missed areas. Please give us another chance to welcome you back soon for a better experience.Sincerely,Hotel Management
The elevator smelled like smoke all the time.
Business response:
Dear Janice, Thank you for being our guest. It is good to know you had a pleasant stay. However, we are sorry for the inconvenience caused by the smell in the elevator, and our maintenance team is also working to fix it soon. Thank you for bringing this to our notice. Please revisit us to enjoy another outstanding hospitality.Sincerely,Hotel Management
Le falta mas limpieza en los pasillos habitaciones y elevadores, desinfección de las manillas de las puertas y elevadores por ejemplo.
Frequently asked questions about Extended Stay America Select Suites - Provo - American Fork
How is Extended Stay America Select Suites - Provo - American Fork rated?
Extended Stay America Select Suites - Provo - American Fork has a 4.3 star rating with 604 reviews.
When is Extended Stay America Select Suites - Provo - American Fork open?
Extended Stay America Select Suites - Provo - American Fork is open now. It will close tomorrow at 12:00 a.m.