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Extended Stay America Select Suites - Provo - American Fork
- Hotels
- American Fork, UT
About this business
Location details
57 North 900 West, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dierte Floor was dirty and nothing was wiped down. At least the sheets and towels were clean…
Business response:
Dear Preston, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our housekeeping team is already revisiting the missed areas. Please give us another chance to welcome you back soon for a better experience.Sincerely,Hotel Management
The elevator smelled like smoke all the time.
Business response:
Dear Janice, Thank you for being our guest. It is good to know you had a pleasant stay. However, we are sorry for the inconvenience caused by the smell in the elevator, and our maintenance team is also working to fix it soon. Thank you for bringing this to our notice. Please revisit us to enjoy another outstanding hospitality.Sincerely,Hotel Management
Le falta mas limpieza en los pasillos habitaciones y elevadores, desinfección de las manillas de las puertas y elevadores por ejemplo.
Probably won't stay again.
Business response:
Dear Michael, We appreciate you choosing us for your time in Provo. Please accept our apologies for the issues which impacted your stay. We never mean to disappoint our guests in any way, and we regret failing to meet your expectations. We are grateful for your patience and hope you revisit us so we can provide you with the exceptional accommodation you deserve.Sincerely,Hotel Management
Overall good! Good, clean, relaxing
Easy check in, Clean quiet, and safe.
Business response:
Dear Paul, Thank you for selecting our Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
Late check in I had a very late arrival and they were very accomodating
Business response:
Dear Guest, We are delighted you chose to stay with us at Extended Stay America. We are glad to know we could help you with your late check-in and that you found us accommodating. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. So, It was indeed a pleasure hosting you and meeting your expectations. We hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Provo - American Fork
How is Extended Stay America Select Suites - Provo - American Fork rated?
Extended Stay America Select Suites - Provo - American Fork has a 4.3 star rating with 611 reviews.
When is Extended Stay America Select Suites - Provo - American Fork open?
Extended Stay America Select Suites - Provo - American Fork is open now. It will close tomorrow at 12:00 a.m.