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Extended Stay America Select Suites - Raleigh - RDU Airport
- Hotels
- Morrisville, NC
About this business
Extended Stay America Hotel Raleigh - RDU Airport is located at 2700 Slater Rd, Morrisville, NC. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
2700 Slater Rd., Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Pamela, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
I like that the property was very close to RDU. I didn't like that it didn't have a shuttle service to the airport. I also disliked that the towel rack in our room was falling down and had not been repaired.
Business response:
Thank you for choosing our hotel. We are glad to know you were impressed with our ideal location and that you had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. Thanks for sharing your experience at Extended Stay America. We appreciate your business! Sincerely, Hotel Management
Business response:
Melissa, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Even though I had a non-smoking room, it was very evident someone smoked in the room. No hangers in the closet and need firm pillows & better bed linen
Business response:
Thank you for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
The attendant at the desk was very nice and sweet!
Business response:
It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as encouragement to all of us.On behalf of everyone here, we invite you to stay with us again the next time you visitMorrisville. Sincerely, Hotel Management
The room served it's purpose. There was no soap at all. Half a roll of toliet paper. The so called breakfast was packets of instant oatmeal and some old looking food bars of some sort. The guy at check in was very nice. The room was clean. The carpet had visible stains. However, the other people at there were questionable. Obviously this place is a home to some people. The ones in the room next to me smoked constantly, standing in their door while yelling at their dog and arguing. One was coughing constantly like he was tryi... read more
Business response:
Thank you for your review. We apologize for the difficulties you encountered while you were here and for the inconvenience you had due to our hotel policy. We're sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. Please know the toiletries are available at the front desk as per the brand standard and are always complimentary. We regret this was not explained to at the time of check-in. We hope this unfortunate situation will not prevent you fro... read more
Business response:
Shaniqua, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Raleigh Extended Stay close to the airport We were told when we arrived they had overbooked for double rooms and only had a single but they provided us with a rollaway bed and everything was fine. The room needed some repairs and it smelled odd but the bed was comfortable and clean.
Business response:
Judi, thank you for choosing to stay at Extended Stay America. We are happy to know that you liked our convenient location and your clean & comfortable room. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RDU Airport
How is Extended Stay America Select Suites - Raleigh - RDU Airport rated?
Extended Stay America Select Suites - Raleigh - RDU Airport has a 4.2 star rating with 1,109 reviews.
When is Extended Stay America Select Suites - Raleigh - RDU Airport open?
Extended Stay America Select Suites - Raleigh - RDU Airport is open now. It will close tomorrow at 12:00 a.m.