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Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was done perfect i did not see a flaw at all keep up the good work
Business response:
Tanisha, thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was great with the property. It was very clean, and staff was very friendly but, i booked a room with 2 queen beds in my reservation and they don’t have any rooms with 2 queen beds. So, i paid for a 1 queen bed room with a rolling bed which the mattress was terrible. We made it work for the 2 days because i always want to be grateful but it’s not what i paid for! Please don’t allow anyone else to make A reservation for two queen bed at this property because they don’t have any rooms with those amenities to Accommo... read more
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were pleased with the cleanliness of our property and that you liked the service you received from our associates. However, we are sorry for not being able to accommodate you in the rooms you reserved and the trouble you had due to it. Though we are confident this was an isolated incident, we are reviewing this with our staff to make sure such scenarios are prevented from happening again. We hope to have the opportunity to make your next stay per... read more
Affordable hotel! The room was clean and spacious. The bed very comfortable. I did not have any room cleaning service, so I don't know exactly what is their policy. The personnel at the front desk could use some training on how to treat their guesses. Breakfast was included but I did not go. I spent most of my day outside, so the hotel was good for what I needed it, a place to rest at night.
Business response:
Betzaida, thank you for being our guest. It’s a pleasure to know you liked our affordable rates as well as our clean and comfortable accommodations. However, we regret your disappointment with or grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new choices. Kindly note, to respect the privacy of our guests housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Your feedback is important to us and has been shared ... read more
Convenient, clean, & accommodating Great location & excellent service. Shyanne at the front desk on morning shift / check in as well as the girl on overnight shift were exceptional. They made our stay great!
Business response:
Amanda, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your compliments with the team especially Shyanne. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Hard to beat for the price. I had 5 separate stays in Dec and Jan 2020, all in different rooms. Rooms on the back are much quieter. Clean enough, no funky smells, and fresh linens.
Business response:
Rob, we appreciate your loyalty towards Extended Stay America and for making us your home away from home. It was a pleasure knowing you had a comfortable visit and that you were happy with your well-appointed rooms. Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management
Decent size room. Friendly staff. but the room didn't smell too good.
Business response:
Thank you for selecting us. We are glad you liked our courteous associates and that you had an overall satisfactory stay. However, we regret the disappointment you had due to the smell in your room. We wish we had been informed about the inconvenience you had as our front office team would have done their best to make your trip a better one. Your review is appreciated, and we hope to improve your impression of us. Sincerely, Hotel Management
It was very quiet and serene environment. I only had a problem with another guest
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us, but we regret the inconvenience caused due to the other guest on the property. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 4.3 star rating with 1,150 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.