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Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I read that some people felt the hotel was too close to the freeway. Though that is true, the noise seemed like white noise and it didn't interfere with our sleep. The room was very clean with a comfortable bed and pillows. Excellent value.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know how much you liked our comfortable beds and the great condition of your room. Thank you for letting us know how much you enjoyed your stay. We hope you are already planning another visit our way. Sincerely, Hotel Management
The pillows were awful and the carpeting is need of replaement
Business response:
Rose, thank you for posting a review of your recent stay. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We will share your valuable comments regarding the pillows and carpet with the appropriate individuals so that they can take the necessary steps to make our future guests experience a better one. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Property was close to the highway, or should I say too close! Trucks rumbled the building at 3 am. Clean. No utensils what so ever in kitchenette. Not even a paper cup! "Breakfast" was coffee, tiny packaged muffins, granola bars & instant oatmeal in the lobby.
Business response:
Thank you for your review. We are glad you liked our convenient location close to the highway. However, we are sorry for the disappointment you had with our complimentary breakfast offerings. Kindly note, to ensure the cleanliness of kitchenware, our brand standards require us to make these items available at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. We hope to have the chance to make it up to you in the future. Sincerely, Hotel Manage... read more
Could be cleaner, lack of aménités in the room, no real breakfast, only items to go!
Business response:
Rene, thank you for choosing our hotel. We are sorry we missed meeting some of your expectations and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We will also share your comment with our brand leaders to assist them when determining new grab-and-go breakfast offerings. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 4.3 star rating with 1,150 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.