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Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was ok... Clean but had some broken furniture...
Business response:
Mary, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your spotless room. Please know, our maintenance team regularly checks areas that may need repairs, and your feedback will be shared with them to make the necessary improvements. Thank you also for your feedback, and we hope you will stay with us again in the future. Sincerely, Hotel Management
Excellent value It was great. They were all very nice and the room was clean.
Business response:
Tonia, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only liked our friendly staff and comfortable suites, but you found us to be a great value. It was a pleasure having you stay with us, and we hope you will choose us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was very friendly and accommodating. Room were clean, environment felt safe.
Business response:
Thank you for choosing Extended Stay America. We were happy to read that our team was able to meet and exceed your expectations by providing great service as well as clean, comfortable accommodations. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Clean, private and friendly staff. The price was great and the full kitchen really came in handy.
Business response:
Akilah, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit and found us to be a great value. We are also glad you liked the fully equipped kitchenette in your room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Everything was done perfect i did not see a flaw at all keep up the good work
Business response:
Tanisha, thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Everything was great with the property. It was very clean, and staff was very friendly but, i booked a room with 2 queen beds in my reservation and they don’t have any rooms with 2 queen beds. So, i paid for a 1 queen bed room with a rolling bed which the mattress was terrible. We made it work for the 2 days because i always want to be grateful but it’s not what i paid for! Please don’t allow anyone else to make A reservation for two queen bed at this property because they don’t have any rooms with those amenities to Accommo... read more
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were pleased with the cleanliness of our property and that you liked the service you received from our associates. However, we are sorry for not being able to accommodate you in the rooms you reserved and the trouble you had due to it. Though we are confident this was an isolated incident, we are reviewing this with our staff to make sure such scenarios are prevented from happening again. We hope to have the opportunity to make your next stay per... read more
Affordable hotel! The room was clean and spacious. The bed very comfortable. I did not have any room cleaning service, so I don't know exactly what is their policy. The personnel at the front desk could use some training on how to treat their guesses. Breakfast was included but I did not go. I spent most of my day outside, so the hotel was good for what I needed it, a place to rest at night.
Business response:
Betzaida, thank you for being our guest. It’s a pleasure to know you liked our affordable rates as well as our clean and comfortable accommodations. However, we regret your disappointment with or grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new choices. Kindly note, to respect the privacy of our guests housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Your feedback is important to us and has been shared ... read more
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 4.4 star rating with 1,241 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.