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Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place
Business response:
Dear Guest, Thank you for taking the time to review your stay at Extended Stay America. We're thrilled that you had a positive experience during your stay. It's always wonderful to know that our guests felt comfortable and taken care of. We take great pride in providing a welcoming environment, and your comments truly motivate us to continue delivering a great experience. We'd love to have you back whenever your travels bring you our way again. Sincerely, Hotel Management
The remote wasn’t working and I reported it after my check-in. The guy working was quick to come up and replace it. There were a couple of issues with a kitchen drawer and some green paint over some areas in the bathroom that I reported. It seemed they were aware. The latter issues weren’t a problem for me, I just didn’t want to be charged. Also, I appreciated the promptness of attention from the agent working when I reported the issue with the remote. Additionally, I called to extend my stay one more day due to a family iss... read more
Quiet propert
Business response:
Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed the peaceful atmosphere during your stay. Providing a comfortable and calm environment is important to us, and we’re glad it contributed positively to your experience. Your comments are greatly appreciated, and we look forward to the opportunity of welcoming you back for another relaxing visit. Should your travels bring you this way again, we would be delighted to serve you once more.Sincerely,Hotel Management
Staff was great
Bed was comfortable. Had hair in sink and sink didn't drain.
Business response:
Dear Guest, Thank you for sharing your mixed experience with us. We're glad that you enjoyed the comforts of the bed while you were here, making it a satisfactory time. However, we apologize for the issues you encountered, precisely the cleanliness of the sink and the drainage problem. We understand these issues can be frustrating and fall short of our standards. Please allow us to address these problems immediately. We appreciate your feedback and hope to welcome you back to our hotel soon for a better experience.Sincerely,... read more
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 3.5 star rating with 1,902 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.