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Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was pretty smelly.
Business response:
Dear Gregory, Thank you for your feedback. We sincerely apologize for the unpleasant smell you encountered in your room. This is not the standard we strive to maintain, and we will address the issue with our housekeeping team to ensure it is resolved. Your comfort is important to us, and we appreciate you bringing this to our attention. We hope to provide you with a fresher, more enjoyable stay in the future. We look forward to welcoming you back!Sincerely,Hotel Management
No utensils with the accommodation. No daily cleaning service. The kitchen doesn’t have any cleaning supplies.
Business response:
Dear Kayathridevi, Thank you for your feedback. We apologize for the inconvenience you experienced with the lack of utensils and cleaning supplies in your kitchen, as well as the absence of a daily cleaning service. Please know that we provide them at the front desk upon request with a minimal fee. We are sorry if this was not communicated clearly. Your comfort and satisfaction are important to us, and we will work to improve our accommodations. We appreciate your insights and hope to provide you with a more enjoyable experi... read more
Pleasant stay
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 3.5 star rating with 1,902 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.