This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
rates were low so we weren’t expecting much but we’re checking in late and simply sleeping and then hitting the road again in the morning. however, in the middle of the night/wee hours of the morning someone mistakenly banged on our door and woke us up. additionally at 5 am the occupants upstairs (probably children) started running and jumping, it was quite noisy. just the way it worked out for us that our sleep was interrupted multiple times due to a very noisy environment.
Business response:
Dawn, thank you for reviewing your stay! We are glad to know overall you had a pleasant time with us, but we're sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your feedback and hope you will come back to see us soon. Sincerely, Hotel Management
I paid for the hotel on line and then When I got to hotel the lady asked for my card again for Miscellaneous and charged me another room rate so my Credit card was charged twice
Business response:
Dear Christopher, thank you for taking the time to share your concerns with your review. We enjoyed having you as our guest but so very sorry for the billing discrepancy. We welcome any opportunity to restore a more favorable impression of our hotel. Please reach out to us directly. We look forward to speaking with you. Sincerely, Hotel Management
Business response:
Amber, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Everything you need. Good for the price. Clean, comfortable, with kind staff. The kitchen was a nice touch. However, I was charged twice... They said I never checked in although I did and was charged, and then charged me again for the next night when I wasn’t there. The customer call center took care of it quickly.
Business response:
Kelli, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Its was quiet and clean staff was very friendly even had a small snack bar..
Business response:
Thank you for reviewing your stay at Extended Stay America. We appreciate your feedback and are delighted that your stay with us was a great one. We look forward to welcoming you back soon! Sincerely, Hotel Management
The staff was friendly and the property conveniently located.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were impressed with our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Patrick, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Clean rooms
Business response:
Jennifer, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your well-kept suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Ordinary motel but good value for the money. Arrived late but person who came to desk was very pleasant. Convenient to interstates
Business response:
Thank you for being our guest. It’s a pleasure to know you were happy with our affordable rates and enjoyed our location. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 4.4 star rating with 1,241 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.