Extended Stay America Select Suites - Rockford - State Street

Anonymous 

on Expedia

10 years ago

Not a good value for area Pros: complete kitchenette, newer room. Jovial staff. Cons: Common room amenities, like pad and pen, needed to be asked for. No coffee in room. Standard room is small. 

Anonymous 

on Expedia

10 years ago

Lobby, bed, pillows, covers, service, ambience are all below our standards. 

Amy 

on Expedia

10 years ago

Rude Staff The room was fine but I was very disappointed with the staff. They told us there would be a "grab and go" breakfast so when I went to grab something for my husband and two year year old all they had was coffee, granola bars and apples. No juice, no water. Nothing for my child to drink or for me to drink (I am 7 months pregnant) when I ask the staff I was told to go buy something from the vending machine if I didn't want coffee or tap water. I asked them where there was an ATM so I could get some cash because I don... read more

Liang. The Friend 

on Expedia

11 years ago

First time to complain about any hotel stays 1. The hotel name is different what you provided. 2. I get itching after one night stay. Then I don't have any problem after I left the place. 

pxr8 

on Expedia

12 years ago

OK place to stay Good value for money. The breakfast is less than stellar and the rooms are a bit small for a studio with kitchen. 

j 

on Expedia

13 years ago

Felt like I was staying in a "drug hotel" - don't waste your time/money here. There is zero sound insulation, can see daylight completely around door. Hearing people come and go all night long, talking and walking in rooms above and beside us. Banging of doors kept us up all night and really regretting that I chose this joint. Hallways stink and the incense they cover it up with doesn't help matters. What a hole. 

Zerkces 

on Expedia

13 years ago

Heavy Smoke Odor BAD choice as this was a last minute trip and had to settle for what was available. Reservation clearly stated "non-smoking" yet when arrived was informed all that was available was a smoking room. Wow, smoking room was more like sleeping in a smoke filled room. The odor was horrific. Stayed out of room from 1530 until 2330 with airconditioner going full blast and room still reeked. Bed was very worn and was more like a hammock. Room was clean and staff we very polite. But, what do you stay for, a good night... read more

Anonymous 

on Expedia

13 years ago

Pay the extra $$ for a nicer hotel As a female travelling alone, I didn't feel 100% safe. Room was cleaner than I expected, but hotel is very run down.