Extended Stay America Select Suites - Rockford - State Street

Lew 

on Expedia

6 years ago

Had to request for new sheets due to clear stains, wait 3 hours for an available iron. And haf the heAt on 90 degrees but still felt a chill. Highly frustrating when I have a 2 year old. 

Jan 

on Expedia

6 years ago

Avoid like the dump it is. Rude staff, broken worn furniture, 2 towels, half a tube of shampoo, and 2 plastic cups for a party of 3. No coffee maker, “free breakfast” consists of nothing but prepackaged mini muffins. Avoid! Nothing but a scam! 

Anonymous 

on Expedia

6 years ago

No pool. Elevator & halls smelled sour. No breakfast; just muffins & coffee. Oh and a vending machine. 

Anonymous 

on Expedia

6 years ago

Not recommended The toilet looked like it hadn’t been cleaned in months and the room and hallways smelled like cat urine. Staff there is super friendly though, so there’s that. 

Anonymous 

on Expedia

7 years ago

I don’t the front desk clerk my toilet didn’t flush during my entire stay. She said oh I think I know what’s wrong with it, but never came to fix it or offered compensation for stay. Very disappointing. I will be taking my business elsewhere. 

Chrisann 

on Expedia

7 years ago

Move on to another choice Lowest level of hotel. If you can stay elsewhere do so. 

Lora 

on Expedia

7 years ago

Smelly Room The room appeared to be clean but there was a very strong cooking odor that lingered in the room. The AC unit was under the window so all the cool air blew up underneath the curtains instead of out into the room. We couldn’t leave the curtains open because we were on the ground floor. The bed was extremely hard and uncomfortable. The toiletries in the bathroom sucked as did the water pressure in the shower. The lightening was also very dim. I could hardly see to do my hair & make up. We moved to a different hotel... read more