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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Stephanie at the front desk was amazing and checked on us within 20 mins to make sure we had everything and room was good. Very nice service
Business response:
Jenny, thank you for writing such a lovely review about your experience at Extended Stay America. We were thrilled to read about the excellent service you received from Stephanie and how her actions exceeded your expectations. Please be assured we will share your comments with her. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Awesome service I always go to this hotel when I take my kids to a hotel. Staff is so friendly and helpful. Rooms are always clean and comfortable. They bring u anything u need to the room. We have stay 3 nights there and will be coming back.
Business response:
Jenny, thank you for always making Extended Stay America your home away from home. We are delighted to know you had a great time with us and that you were impressed with our accommodations as well as the exceptional service delivered by our associates. It is always a pleasure hosting you and your family, and we cannot wait for your next stay. Sincerely, Hotel Management
Bed was comfortable..
Business response:
Thank you for the wonderful feedback about our hotel. We are delighted to know you loved our cozy beds and slept well. We appreciate your business and hope you will choose the Extended Stay America on your next visit to the city. Sincerely, Hotel Management
Business response:
Jenny, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The property was nice, unfortunate there was no breakfast to go bag or anything.
Business response:
Thank you for the review. From your rating, it seems you had an enjoyable time with us. However, we regret not meeting some of your expectations. We value your feedback and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Luis, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
It is a hard time to review this property. All went well and was clean etc. and they had proper safeguards in place to keep us/them safe from the spread of Coronavirus, but that is why i can't speak for any of the extras. We were given no breakfast etc. because of the safeguards. I assume they would be good.
Business response:
Sherry, thank you for evaluating your stay at Extended Stay America. With today’s unprecedented events, we are taking every measure to keep things as normal. We appreciate you highlighting our preparations, but we can also understand your disappointment with the availability of limited amenities. We hope you will consider coming here in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.