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Extended Stay America Select Suites - Rockford - State Street

4.3
  • Hotels
  • Rockford, IL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

747 N. Bell School Rd., Rockford, IL, 61107, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,192 reviews
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Anonymous 
5 years ago

Very clean and excellent staff!! Found the location of this property was in a very nice area of Rockford. 

Business response:

It was a pleasure knowing we were able to accommodate you. Our teams take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. We are also delighted to know you found our location to be ideal for your needs. Thank you for your five-star review, and we look forward to welcoming you again at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Ed's profile image
5 years ago

Property is right on Decent size room Full size fridge Great heater Internet speeds are only good to download your email if that, but they will sell you faster speeds. 

Business response:

It was a pleasure hosting you at Extended Stay America. We are delighted to know you had a nice stay and that you were impressed with our apartment-style room, ideal location as well as with the amenities. Thank you for the kind review, and we look forward to your next visit. Sincerely, Hotel Management 

andrea's profile image
andrea 
5 years ago

The woman at front desk while checking in was polite and we had a good laugh. Felt welcoming and the lobby was decorating for Christmas. The room was more than what I expected, full kitchen, clean, and cozy. Definitely recommend! Checking out, another woman at the lobby was very courteous asking if we enjoyed our stay! Would definitely come back again. 

Business response:

Andrea, thank you for being our guest at Extended Stay America and for recommending us to future travelers. It’s a pleasure to you were impressed by the service provided by our front desk associates and enjoyed our fully-equipped accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Everything was as ot should be. The room waw spacious and comfortable. 

Business response:

It's great to hear you enjoyed your clean and spacious suite! Our housekeeping and engineering teams work diligently to ensure our facilities stay fresh and clean for our guests, so they will be happy to hear your comments. Thanks again for posting your review, and we look forward to having you back at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Fitt our needs but advertised breakfast and was just coffee and granola bars. This was not a breakfast in my opinion. I would not return. 

Business response:

Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new breakfast offerings. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management 

David's profile image
5 years ago

Service was great, the ladies at the front office very nice and sweet, but we stayed for three nights and not one day we got fresh clean towels, we are not messy people but like to have the room clean and new towels every day, but we didn’t get it. 

Business response:

David, thank you for your review. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our Front Desk associates. However, we are sorry for your disappointment with our housekeeping policy. Please know, our housekeeping services are provided to guests staying eight or more nights; however, these services are always available upon request for a minimal fee. We will ensure our front desk staff clearly communicates our services to all guests going forward. Thank you also for being our guest, ... read more

Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street

How is Extended Stay America Select Suites - Rockford - State Street rated?

Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews. 

When is Extended Stay America Select Suites - Rockford - State Street open?

Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.