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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was fantastic! Hotel is over due for a massive renovation.
Business response:
Susan, thank you for reviewing your stay at Extended Stay America, a four-star. It is a delight knowing you were impressed with the courteous service delivered by our team and that you had an overall comfortable stay. Your concern about the age of our property will be discussed with the appropriate individuals when we plan renovations. Thank you once more for being our guest, and we hope to see you soon. Sincerely, Hotel Management
Full kitchen, but you had to go to front desk to ask for dishes which was inconvenient
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked the fully equipped kitchenette in your room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
For the price, this is a good hotel. Our room was very clean and bed was comfortable.
Business response:
Thank you for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained rooms, so thank you for your lovely comments! It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. The entire team at Extended Stay America looks forward to seeing you the next time you are in the area. Sincerely, Hotel Management
A great place to stay. Definetly would recommend.
Business response:
James, we are delighted you had a great stay at Extended Stay America. Thank you for recommending us, and we look forward to hosting you again soon. Sincerely, Hotel Management
Cigarette Smell Only negative I have is furst room we were assigned smelled like straight cigarette smoke. Rooms are supposed to be smoke free but obviously someone didn't follow the rules and maid didn't air out room enough.
Business response:
Thank you for being our guest at Extended Stay America. Your ratings suggest you had an overall pleasant visit. However, we are sorry for the odor you experienced in your initial room. We appreciate hearing from our guests and hope you will stay with us again for a much better experience. Sincerely, Hotel Management
Very friendly and efficient front desk staff (Jenn). Explained all amenities, impressed with the value for the price. Glad I chose this location.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Jenn, and we will be sure to share your compliments with her. It is also delightful to know you found us to be a great value. Thank you again, and we hope you will plan on staying with us again in ... read more
Clean and comfortable but needs better security... Hotel was clean. Stay was ok, except for the argument between a man and a woman at the top of their voices in the hallway at about 4:00 am.
Business response:
Bradley, thank you for your review. We are glad you liked our comfortable accommodations and had an overall satisfactory stay. However, we are sorry for the inconvenience you faced due to the other guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.