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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff. Mask mandates are annoying, but not the hotels fault. Some items were damaged in the room, but mostly functional. Staff quick to help and provide needed items when requested.
Business response:
Thank you for choosing Extended Stay America and for taking the time to post a review. We are glad you were pleased with our courteous service. However, we regret not meeting some of our expectations. We hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Very quiet and clean. No amenities available at this time due to covid.
Business response:
Susan, traveling can be difficult, so we at Extended Stay America strive to make it stress-free for our guests. We are thrilled to know that we were able to provide you with a comfortable and quiet stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Business response:
Shanaye, all of us at Extended Stay America appreciate your four-star rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
The staff were very friendly. Water pipes were making weird noises ans the front desk person came up right away. Only issue inhad was i had to call the front desk twice to report my neighbor's.
Business response:
Ashley, thank you for being our guest. We appreciate your positive rating and are glad you were impressed with our courteous associates. However, we are sorry for the noise issues you encountered. Your feedback has been shared with our maintenance team to make the necessary repairs. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Jeff, we appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Good studio room. Nice and clean. Free parking with close access to your room.
Business response:
Alfred, thank you for the generous review of Extended Stay America. We are delighted to know you loved our clean and well-appointed suite and were pleased with our parking facility. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4 star rating with 1,453 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.