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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I’d stay again. Big rooms. Partially updated. Pleasant staff. It’s 6:30am what else do you want me to say. I don’t know why this review has to be long to submit it
Business response:
David, thank you for the terrific review of Extended Stay America. We are happy we met all your expectations and hope to have the pleasure of hosting you again when your travels bring you back this way. Sincerely, Hotel Management
Friendly Staff I was very pleased by the friendliness of the staff at this property. After checking into my room I received a call from the front desk asking if everything was to my liking, which it was. I’d requested a “quiet room” because I’m a light sleeper and that request was accommodated. The room was large with plenty of seating. The kitchenette was ample, as was the desk, sitting and sleeping areas. My only complaint was the polyester bedspread kept sliding off the bed so in order to stay warm I had to pull it back u... read more
Business response:
Lori, thank you for being our guest and taking the time to review your experience at Extended Stay America. We are so pleased to read that you liked our complimentary grab-and-go breakfast, courteous associates who took great care of you, as well as your well-equipped room. We appreciate you recommending us online and look forward to your next stay with us soon. Sincerely, Hotel Management
nice visit very clean and well maintained quite safe friendly staff breakfast was a little sparse
Business response:
David, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Business response:
We are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Convenient location People partying inside and outside in the parking lot. 2:00 am and not sleeping because of the noise.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that our location was convenient for your needs. Having said that, we are sorry for the noise issue you experienced and regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Nice clean hotel. The hotel was nice and clean, the hotel staff was very friendly.
Business response:
Russell, thank you for staying at Extended Stay America. We are delighted to read you liked our well-kept property and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean hotel close to many things. good value Friendly staff. Clean rooms. Grab and go breakfast not adequate compared to other hotels. Meant for stays longer than one nighters.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you found us to be a good value and our facilities were up to your satisfaction. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you and your family back. Sincerely, Hotel Management
The manager is not a nice person and she makes me feel nervous
Business response:
Thank you for taking the time to share comments about your stay. We strive to consistently deliver exceptional service, so we apologize you had a disappointing experience with us. We have shared your feedback with our team, and steps have already been taken to ensure it is not repeated in the future. We truly hope you will give us another chance to prove we are committed to providing outstanding guest service. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.