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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Adequate Room We stayed for one night. Disappointed that no coffee pot in room and only coffee in the lobby during breakfast hours. Bed was on the hard side for us.
Business response:
Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Thank you for your excellent rating. We are thrilled you liked our offerings and had an awesome stay with us. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding visit. Sincerely, Hotel Management
good, clean hotel good, clean hotel but could improve their breakfast
Business response:
Steve, thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your needs and that you had a comfortable time with us. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Very friendly staff, was very accommodating. Room was clean
Business response:
It was a pleasure having you as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with again the next time you are in the area. Sincerely, Hotel Management
Stopped there for one night. Nice clean room but too noisy refrigerator and thermal unit. The room close to ours has a dog inside that was barking Everytime someone was passing on the aisle. Pillows were too soft or too hard. Had a bad sleep due to those. Good logistic position for activities downtown in Rockford.
Business response:
We appreciate your stay and that you took the time to leave feedback. It’ nice to read about the enjoyable aspects of your visit. Having said that, we apologize for the difficulties you experienced. We have discussed your review with our team to make necessary corrections. We value your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Clean, inexpensive, a great overnight rest stop Our room was clean and ready for us. It was late but the staff made sure we had everything we needed and helped us order food. We needed to extend the checkout time and was not a problem.
Business response:
John, it was our pleasure to serve you at Extended Stay America. We are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
functional I needed a quiet room with a bed and a shower, near the highway. That's what I got. The grab and go snacks in the a.m. aren't much to write about, but if you're on the go like I was they do the trick. Staff was very friendly and the room was clean. The free WiFi isn't much.I used my hot spot instead. The biggest thing really is the room is functional.
Business response:
Anthony, thank you for choosing to stay at Extended Stay America. We are happy to know you had a restful night’s sleep and were satisfied with most aspects we offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management
Nice staff room much bigger than I expected. Very clean. Great place to stay
Business response:
Lola, thank you for providing us with your feedback. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
A good stop We needed a place to stay as we traveled home from a wedding. The day prior to traveling I called the hotel to confirm the reservation. While talking to Jennifer(?) I learned that kitchen dishes/utensils would not be in the room unless requested. I did so and she said she would ensure they were there. Upon arrival and check in the desk person (whose name I don't recall) was aware of the request and said the dishes/utensils should be in the room, but if not she would ensure we had them. They utensil were in the ro... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you were pleased with the exceptional service from our staff and liked the kitchenette in your room. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.