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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Felt very safe secure and my little suite had all that I needed to be comfortable
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with your well-appointed suite and had a great time with us. Thank you again for staying with us - we appreciate your business! Sincerely, Hotel Management
Wonderfully equipped, clean, near downtown Quite even though next to a higher traffic road Just be aware there are two locations very close to each other!
Business response:
Thank you for sharing your 5-star review online. We are thrilled to read you enjoyed the comfort of your fully-equipped room and that you had an excellent stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Basic offerings This hotel offered pretty much the basics, with very little in the way of breakfast. Shower and wifi were fine, but the mattress was too hard for me. Also, the HVAC unit was right next to the bed and was very noisy when it cycled off and on. The location wasn't all that convenient.
Business response:
We appreciate you choosing our hotel. We are glad to read you had an overall pleasant visit and liked our location. However, please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
The overall room cleanness was good. But occasionally in each morning sounded like construction was taking place. Not pleasant when you are trying to sleep in. maybe just me or but every morning its a thin wall issue i guess. but i still extended my stay for more days :)
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-appointed room and that you had a pleasant time with us. However, we are sorry for the noise issue you encountered. We appreciate your business and look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, Hotel Management
I like this place. Like to do an Extended Stay as that's what it's really set up for. Spacious, comfortable, quiet.
Business response:
Timothy, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Near great restaurants... Thunder Bay is delicious.
Business response:
Thank you for the nice review. We are pleased everything went well for you during your visit and that our location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
It was very nice and quiet. This was everything I expected it to be for this trip..
Business response:
Tusonah, thanks for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.1 star rating with 1,458 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.