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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
John, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Best stay! Cherish was an amazing front desk clerk. She informed me of everything in regards to my booking. The room was in excellent condition ! I would definitely stay there again !
Business response:
Gina, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from Cherish. We will share your wonderful compliments with her. Thanks again for your nice feedback. We look forward to your next visit! Sincerely, Hotel Management
Business response:
Debbie, thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Great Deal Hotel was nice. Front desk person was polite. I did like how the hotel was locked after hours, but didn't like the fact that there was not someone at the front desk all the time. Make sure to get a room facing the road. The light from the "adult club" came through the curtain. All in all a nice place. Will stay again.
Business response:
We appreciate you choosing Extended Stay America and for providing your review. It was good to know you liked our convenient location and that you were satisfied with our service and facilities. Your feedback for the odor is shared with the housekeeping team to review and action. Thank you for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Robert, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
another stay in Rockford The Television does not work proper. It is to dark in the wash room. Looks like the snow removal is only for the entrance but not for the side walk. One day cleaning per week of stay is inefficient for the pries you pay.
Business response:
Thank you for being our guest. We are disheartened to read about the problems you experienced and the inconvenience they caused. We have discussed your feedback with our maintenance team to ensure this doesn’t happen again. Being an extended stay, our housekeeping is done on a weekly basis to respect the privacy of our guests, offering minimal disturbance to their home-like stay, and we offer this service on request at a minimal fee. We hope these issues will not deter you from staying with us next time you are in this area.... read more
Ones again in Rockford Needs more maintenance: To expensive for one time cleaning per week of stay. The complimentary breakfast is questionable.
Business response:
Ernst, thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry for the issues you experienced. We value your feedback and will use it to improve our performance. We look forward to hosting you again the next time you are in our area. Sincerely, Hotel Management
Niagara falls The toilet plugged and then it kept overflowing I told the person at the front desk and there was apparently no urgency. We had to be on our way. .
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the attentive service provided by our staff. We will share your compliments with them. Thanks again for including us in your travel plans, and we can’t wait to welcome you back. Sincerely, Hotel Management
Business response:
Darren, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.