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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One of the many reasons we chose this hotel was for the free breakfast. Maybe I didn’t see it on the website but coffee and a granola bar...or what they call “grab-and-go” is not breakfast. We also chose an Extended Stay because they have kitchenettes which is helpful when you have small kids. I’v never stayed at one where you have to call the front desks to get anything you my need for the kitchen (pots, pans, dishes etc). You even had to calll for a blow dryer. Just a little frustrating.
Business response:
Thank you for taking the time to review your stay with us. We’re sorry you were inconvenienced due to our hotel policy and for not meeting your expectations with our grab-and-go breakfast. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make the in-room amenities available at the front desk rather than leaving them in the suites. We also assure you that we will share your feedback with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices... read more
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
House keeping for a fee. Linen exchange. Very quiet. Nothing fancy. Conviently locsted tk shops and restaurants.
Business response:
Thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many spots of interest. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was nice
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Not too bad Front desk was swamped so it took forever to check in, but he was nice. The beds had very steep dips in the middle of the mattress. Not super comfortable. A/c smells musty- like it hasn't been cleaned in a long time.
Business response:
Dan, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Spacious rooms Nice large rooms, clean, comfortable beds. Quiet Pillows were ok, shower squeaked and drain plugged but was fixed quickly.
Business response:
Julie, thank you for choosing Extended Stay America. We are delighted to know you loved the spaciousness of your room and that you had a nice stay here. It was a pleasure having you, and we look forward to your next visit. Sincerely, Hotel Management
Old There was a weird smell throughout the hotel & in the room. An old smell. Breakfast included- is a joke. A granola bar & coffee is not breakfast especially for a family
Business response:
Nancy, please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.3 star rating with 669 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.