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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location to Notre Dame. Room was ok. Pull out was very uncomfortable. Wanted more blankets and they did not have any.
Business response:
Thank you for your comments. It’s nice to read you had an overall pleasant visit and liked our location. However, we are sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Staff is accommodating and friendly. Rooms and appliances are dated, but functional. Not many amenities with the property, but enough if you just need a place to lay your head and function for a few days.
Business response:
Thank you for returning and sharing your feedback. Although you liked our service, we apologize that you weren’t happy with the quality of in-room amenities. Your feedback with regard to the condition of our rooms and its amenities will help us improve our future guests' experiences moving forward. We hope you’ll give us a chance to regain your trust in the near future. Sincerely, Hotel Management
Business response:
Dawn, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Glenn, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Amenities are lacking... workout room and breakfast. Otherwise, it is as expected.
Business response:
Callie, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations.We hope this did not overshadow your otherwise positive experience us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Room did not have bath towels or extra lining for sofa bed. When we called front desk for some they told us to walk up there to get them because they were too busy to drop them off. Staff wasn’t very friendly. Also, trash can in stairway was over flowing and SMELLY... took two days to clean up.
Business response:
Danny, thank you for posting a review of your stay. We apologize for the service issues you encountered while you were here and for the inconvenience you had due to it. Please be assured that we have shared your feedback with the concerned teams, and we’re taking extra care to avoid such incidents from happening again in the future. We hope you will give us another chance, so we can make it up to you. Sincerely, Hotel Management
Business response:
Sherry,thank you for your visit. We're glad to see overall you had a good stay, but we apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Rick,thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.2 star rating with 661 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.