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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not too bad Front desk was swamped so it took forever to check in, but he was nice. The beds had very steep dips in the middle of the mattress. Not super comfortable. A/c smells musty- like it hasn't been cleaned in a long time.
Business response:
Dan, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Spacious rooms Nice large rooms, clean, comfortable beds. Quiet Pillows were ok, shower squeaked and drain plugged but was fixed quickly.
Business response:
Julie, thank you for choosing Extended Stay America. We are delighted to know you loved the spaciousness of your room and that you had a nice stay here. It was a pleasure having you, and we look forward to your next visit. Sincerely, Hotel Management
Nice hotel love the kitchen!
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had an overall pleasant visit and liked the kitchenette in your room. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Ok stay It was an okay stay. Lady at the counter was a little rude when i checked in. I had two stained pillows without pillowcases on my bed but did end up getting two brand new pillows.
Business response:
Danielle, thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and cleanliness issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Susan, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended MY Stay Please! Had a great stay; this Extended Stay is more welcoming than the other one. I appreciate the kindness and quality of care I was provided.
Business response:
Thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Beth, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Old There was a weird smell throughout the hotel & in the room. An old smell. Breakfast included- is a joke. A granola bar & coffee is not breakfast especially for a family
Business response:
Nancy, please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 985 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.