This profile has been claimed by the business owner or representative.
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great location friendly staff , clean room if I could of had 4 pillows on my bed instead of three that would of been the perfect room
Business response:
Dear Julie, wow - what a great response to your recent stay! We are so happy you enjoyed the hotel and its location! Thank you for choosing Extended Stay America, and we look forward to welcoming you back. Sincerely, Hotel Management
Adequate. Room had hint of smoke smell (a non-smoking room, but perhaps it was previously a smoking-room that was remodeled?) Bed was a bit harder than I expected. The rest of the facilities were good.
Business response:
Patrick, thank you for your great comments and review of your visit to our hotel. We pride ourselves on delivering exceptional service to our guests and it sounds like the 'first impressions' were great. However, we apologize we did not fully meet your expectation during your stay. Our goal is to provide the highest customer service, and we continually strive to improve our efforts. We have addressed your concerns with the staff, and we have taken corrective action so this does not happen again. Thank you for being our guest... read more
It was ok, the pillows wherent great
Business response:
Samantha, thank you for sharing your experience during your stay. We are glad overall you had a good stay. However, we are disappointed to read that you were not happy with the pillows and that impacted your sleep. We appreciate your patronage and want to make sure that you have no complaints on your next visit. We look forward to having you stay with us again soon. Sincerely, Hotel Management
.Close to Notre Dame. Close to dinning. Very slow to check in at front desk.
Business response:
Thank you for choosing Extended Stay America. We are delighted to read you had a comfortable stay and that our location was perfect for your needs.We value your feedback as it will help us improve our front desk service moving forward. We appreciate your feedback and look forward to welcoming you all back soon. Sincerely, Hotel Management
Average hotel but good value for football day Friendly and helpful staff but very average hotel. Breakfast was only granola bars, packaged muffins and instant oatmeal. Room was in ok condition except for a broken sink stopper. A good value option for a stay during a ND football game.
Business response:
Thank you for being our guest. It is nice to know you enjoyed our services and that you found us to be a good value. However, we are sorry for the inconvenience you had due to the broken sink stopper. Our maintenance team is checking and fixing it immediately. Thanks again, and we hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Good, clean room Friendly staff. Room very clean. A bit dated, but clean and that to me is most important. Spacious room. Close to campus for game day. Absolutely would book again for a football weekend.
Business response:
Todd, thank you for choosing Extended Stay America. We are glad you enjoyed our well-maintained suite and that our staff was friendly. We appreciate you mentioning our location convenient for your plans and hope to have the pleasure of welcoming you back again soon. Sincerely, Hotel Management
Hair dryers in the rooms would be a nice amenity and for the rooms with a pullout sofabed a few extra pillows and a heavier blanket would be great! Otherwise great stay and pleasant staff! We will be back!
Business response:
Jennifer, thanks for taking time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
One night stay I was traveling with 4 kids and two dogs. This large room with kitchen gave us plenty of room to spread out. Place was clean and well maintained
Business response:
Kale, thank you for choosing Extended Stay America for your overnight stay. It’s a pleasure to know you liked our well-maintained property and enjoyed your well-equipped room. We appreciate your feedback and look forward to welcoming you all back soon. Sincerely, Hotel Management
The hotel needs to work on their breakfast menu. Nothing consistent to eat in the morning.
Business response:
Fitz, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant stay with us. Also, we have taken a note of your feedback with regards to our grab-and-go breakfast offerings, and we will share it with our Brand Leaders to enhance our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.2 star rating with 661 reviews.
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.