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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No problems with this hotel Good for the price, breakfast was good and very quiet and roomy
Business response:
Eric, we are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you liked our reasonable rates and our complimentary grab-and-go breakfast. We hope to see you again soon. Sincerely, General Manager
You get what you pay for Room had a horrible odor upon arrival. It smelled like smoke. I requested a different room but was told there was not one available. I was given a spray bottle of Febreeze but it only helped temporarily. Microwave was broken.
Business response:
We sincerely apologize for the housekeeping issues you encountered which resulted in a less than perfect stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, General Mana... read more
Excellent Place! You couldn't ask for a better check in clerk. She was wonderful. In everything you ask of her she would do or help you out. I would recommmend this place to everyone. The rooms were clean and the beds slept good.
Business response:
Wow - Debra, thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We appreciate you recommending Extended Stay America and look forward to welcoming you back soon. Sincerely, General Manager
Excellent place to stay. We were having a hard time finding the motel cause of the gps. So called and the clerk on night shift was so pleasant. She helped us get there . Then she helped out again when we made it there. She got us signed in and the rooms were great. Nice and clean. Slept real good. Then at check out she was back working again. Helped us again on checking out and brought the cart back in so we could get back on the road. Would recommend this place.
Business response:
Thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and our front desk staff appreciates hearing these compliments. It was such a pleasure having you here, and we look forward to seeing you again soon. Sincerely, General Manager
We enjoyed the size of the room and the friendliness of the staff. We asked for e,tra towels and they were happy to supply them to us.
Business response:
Jay, thank you for choosing to stay at Extended Stay America. We are thrilled to read you loved the service provided by our courteous associates and were impressed with all the aspects we have to offer. Thanks once more for your business, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
not bad room This is nice and roomy, so comfortable. We weren't familiar with an Extended Stay so had no idea that they didn't offer daily housekeeping service and there was nothing in the kitchen area, so we had to go to the desk to ask if items were available. The staff were very nice; the room was older and felt and smelled damp. The surrounding area has lots of restaurants and shops, anything you'd need.
Business response:
Thank you for your feedback. We are pleased to know our location was convenient for your visit and that you were impressed with the service provided by our staff. However, I am sorry we missed meeting some of your expectations while being here and regret the inconvenience it caused. I have shared your concerns with my team to ensure no future guest experiences the same. Please know, kitchenware for your suite is available and kept at the front desk to ensure cleanliness. Our housekeeping service is designed for long-term gue... read more
corner room very quiet, comfortable Corner 1st floor room quiet, comfortable Breakfast grab & go, nice bathroom, Kitchen good size
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with the comfort of your well-equipped room. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, General Manager
Business response:
Many thanks for taking the time to post your online review. It’s a pleasure knowing you enjoyed being with us. On behalf of everyone here at Extended Stay America we invite you to visit us again! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.2 star rating with 661 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.