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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ND Football Weekend Hotel was grossly overpriced, but in line with what other hotels in the area were charging for an ND football weekend. Breakfast was basically non-existent, but the coffee was good. Rooms were clean, but hotel is showing wear. Staff was friendly and helpful.
Business response:
Joe, thanks for your feedback. We are happy to read you liked the cleanliness of your room and liked our friendly service. That being said, we are sorry for the inconvenience you had while here. Your concerns in regard to property cleanliness and breakfast will be shared with the respective teams. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Notre dame football Great room very friendly staff
Business response:
Joe, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our service was to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
Lots of room! Room was really big, plenty of room for sure. The pull out couch was a bit uncomfortable, but over all it's a great hotel, in a great location. Close to restaurants and stores.
Business response:
Paula, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
No problems with this hotel Good for the price, breakfast was good and very quiet and roomy
Business response:
Eric, we are delighted you chose to stay at Extended Stay America. It’s a pleasure knowing you liked our reasonable rates and our complimentary grab-and-go breakfast. We hope to see you again soon. Sincerely, General Manager
Excellent Place! You couldn't ask for a better check in clerk. She was wonderful. In everything you ask of her she would do or help you out. I would recommmend this place to everyone. The rooms were clean and the beds slept good.
Business response:
Wow - Debra, thanks for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We appreciate you recommending Extended Stay America and look forward to welcoming you back soon. Sincerely, General Manager
Excellent place to stay. We were having a hard time finding the motel cause of the gps. So called and the clerk on night shift was so pleasant. She helped us get there . Then she helped out again when we made it there. She got us signed in and the rooms were great. Nice and clean. Slept real good. Then at check out she was back working again. Helped us again on checking out and brought the cart back in so we could get back on the road. Would recommend this place.
Business response:
Thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and our front desk staff appreciates hearing these compliments. It was such a pleasure having you here, and we look forward to seeing you again soon. Sincerely, General Manager
You get what you pay for Room had a horrible odor upon arrival. It smelled like smoke. I requested a different room but was told there was not one available. I was given a spray bottle of Febreeze but it only helped temporarily. Microwave was broken.
Business response:
We sincerely apologize for the housekeeping issues you encountered which resulted in a less than perfect stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated moving forward. Please give us another opportunity to redeem ourselves on your next visit to our area. Sincerely, General Mana... read more
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 3.5 star rating with 985 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.