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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I really like this place its quiet and the staff is really nice
Business response:
Randi, thank you for choosing to stay at Extended Stay America. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful compliments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Love this place. The place is beautiful and quiet... The staff is wonderful
Business response:
Randi, we appreciate the fantastic review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! Thank you for choosing us and we hope to serve you again in the future. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Everything was great, except the toilet seat was broken, the cleaning people must not have turned it in. I told the front desk when I left, she said she would get the maintenance on it right away. Hope they did.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was nice place to stay. Clean, quiet and staff was very nice and accommodating.
Business response:
It was our pleasure accommodating you at Extended Stay America. We appreciate you sharing your review with other travelers. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. Thanks again and we hope you will visit with us again the next time you visit the area. Sincerely, Hotel Management
Good... Very dirty..I have stayed there before .... The last time I stayed at was fine this time I was in room 322 and they were still discussing issues I didn't even care for it too much.....
Business response:
Paul, thank you for staying with us again. We apologize for the less than the spotless condition of your guest suite and for the housekeeping service issues you experienced. This does not meet our standards, and steps have already been taken to address and correct our performance. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management
The staff was very courteous and professional. The facilities were clean and orderly. However, there were smells in the hallway and room that were unpleasant. The hallways smelled like a mix of strawberry cleaner and baked fish. Our room strongly smelled stale and musty. The AC unit was set to 64 degrees, but our room never got that cool. I suspect the unit had frozen. Overall, it's not the worst place to stay for a quick night or two since it's one of, if not the cheapest places in town, but for an "extended stay" I wouldn'... read more
Business response:
Jared, we appreciate you being our guest. It is good to know that you liked our courteous associates, but we are sorry for the odor issue you had and the inconvenience it caused. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Please know this is not usual for us, and we hope you give us another chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.