Extended Stay America Select Suites - Springfield - South

Business response:

Paula, thank you for being our guest at Extended Stay America. We are happy to know you enjoyed your time here and that you liked our well-kept property. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Fawnta, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Kelly, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Steven, thank you for the glowing review of Extended Stay America. We are delighted to know you had a peaceful stay with us and loved our well-kept property. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience regarding the cleanliness of your room. Please know that we have strict policies and procedures in place to prevent pest control issues. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Ho... read more