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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Michael, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Good hotel Did well
Business response:
Karl, we are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Needs improvment Gave us a room already occupied Only one staff person on duty Breekfast was instant oatmeal and snack bars 2 people sleeping in hall on second floor Could smell smoke in room and elevator
Business response:
Thank you for your visit to our hotel and for your online review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. Thank you again for your candid feedback. We hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Was a nice and all in all friendly staff however under the door is a huge gap and u can hear EVERYTHING coming from inside the rooms as u walk by..
Business response:
Nikki, thank you for selecting Extended Stay America for your visit and for sharing your comments. It is great to read that you were impressed with our friendly associates, but we regret any inconvenience caused to you while you were here. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Great people, great place. Will be staying again soon.
Business response:
Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice for what few hours we spent there. Not bad at all. Would be very nice if we were staying an extended period of time.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. Thanks again for your review, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Changed room three times because of door lock and condition issues. The hotel seems worn and a bit shabby. Thin towels worn sheets and cheap soap and shampoo. Evening staff was friendly enough but morning staff was indifferent and didn’t look up or respond when I returned the key card. I should have figured that you it would not be very nice based on the budget price but I didn’t expect it would be like Motel 6 with a kitchen.
Business response:
Thank you for your comments regarding your stay at our hotel. We appreciate your candor and will share these concerns with our team to make sure that these issues are resolved. Please accept our sincerest apologies for letting you down during your recent stay with us. We hope you will give us another opportunity to serve you and have you experience our hospitality the way you should have on this visit. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.