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Extended Stay America Select Suites - Springfield - South - Battlefield
- Hotels
- Springfield, MO
About this business
Location details
2021 West Kingsley St, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant No cable Location Bed Pillows Shower
Business response:
Dear Brandon, Thank you for sharing your experience at our hotel. We're pleased you liked our convenient location, comfortable bed pillows, and shower. We have noted your feedback about cable and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope to welcome you back soon! Sincerely, Hotel Management
Good
Good
Good One of the staff members Price
Business response:
Dear Lewis, Thank you for your great comments about our affordable accommodations! However, we apologize for not meeting all of your expectations during your stay. Our goal is to provide the highest customer service and continually strive to improve our guest experience. We will address your concerns with our staff to ensure this does not happen again, and we are very grateful for your patience. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Good
Definitely would book again A little noisy, some guests down the hall, but in passing on my way to run and pick up my door dash, they were just having fun and were polite, so that’s not really a dislike. Great value, staff was nice
I really enjoyed the room just a bit loud Nothing The room
Business response:
Dear Dorthelia, Thank you for choosing to stay with Extended Stay America and for taking the time to provide feedback on your recent stay. We are glad to hear that you found our facilities to be satisfactory. However, we apologize for the noise that you experienced during your stay. We understand this can be frustrating, and we will do our best to address this issue. We enjoyed having you as our guest and hope to welcome you back on a future visit. Sincerely, Hotel Management
Very Good
We got by with staying at this hotel because it was close to family we were visiting. I did not like that there were absolutely no immenities. When I say none, that is absolutely true. One bar of soap and toilet paper were the only immenities. We were thankful for those. The photo of the hotel in the listing is very misleading. There is no nice entry way or awning. It does not appear as a hotel at all. You enter a door with a small foyer with the clerk behind glass. Very simple and not appealing. There is no ice, no coffee m... read more
Business response:
Dear Sandy, We appreciate your remarks about your recent stay at our hotel. We strive to ensure that our guests leave completely satisfied, so we are sorry that we did not meet all of your expectations. While we are not a full-service hotel, we are centrally located and pride ourselves in offering clean and well-appointed accommodations for our guests’ comfort. Please know we welcome you to reach out to our front desk anytime for items you need to make your stay more comfortable; we are always here to help. We hope you will ... read more
Frequently asked questions about Extended Stay America Select Suites - Springfield - South - Battlefield
How is Extended Stay America Select Suites - Springfield - South - Battlefield rated?
Extended Stay America Select Suites - Springfield - South - Battlefield has a 3.6 star rating with 479 reviews.
When is Extended Stay America Select Suites - Springfield - South - Battlefield open?
Extended Stay America Select Suites - Springfield - South - Battlefield is open now. It will close tomorrow at 12:00 a.m.