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Extended Stay America Select Suites - Springfield - South - Battlefield
- Hotels
- Springfield, MO
About this business
Location details
2021 West Kingsley St, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional
Very Good
Very Good the floors in my room were dirty.
Business response:
Dear Marriott, Thank you for choosing to stay with us. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. Thank you again for reviewing Extended Stay America. We hope to see you soon! Sincerely, Hotel Management
Pleasant My dog crate was stolen off the elevator the first night I stayed there I like the laundry facilities
Business response:
Dear Courtney, Thank you for taking the time to show us your concern. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately, as we are committed to enhancing our services on all levels. Sincerely, Hotel Management
Good Internet did not work. Noisy. Breakfast was food. Location fine.
Business response:
Dear Erich, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. We aim to provide our guests with an excellent hotel experience, and we hope to prove it to you on a future stay. Sincerely, Hotel Management
Exceptional Nothin Proximity to highway food and the prison I visited
Exceptional
Una estadía de mal gusto. No limpian bien, desorden, demasiado ruido la gente no deja dormir, no limpian los cuartos no te cambian ni aunque sea las sábanas, no limpian bien los cuartos antes de entregarlos, no tienen mucho personal, cuando necesitas cambiar sábanas que tú mismo tienes que hacerlo ahí nadie para que te las de, las neveras tienen mal olor para quedarte de vacaciones no lo recomiendo para estar unos días no lo recomiendo. La realidad 0 nada pésimo hotel .
Business response:
Dear Janyliz, Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations. Providing a comfortable and restful environment for every guest is very important to us, and we understand how disappointing it can be when accommodations fall short. Your comments regarding noise concerns and room readiness have been noted and will be shared with the appropriate teams. We appreciate you taking the time to bring these matters to our attention, as guest input helps us identify areas needing gre... read more
Bad When I first got to my room, there weren't any batteries in my TV remote, when I went downstairs to the front desk to let them know, there was a line of people waiting to check in and no one at the desk or answering the phone for assistance. When I finally got batteries on my remote, the TV wasn't working. I didn't want to go back down to the front desk because I didn't want to wait there all night for someone to help me. When I was checking out, again no one at the desk with people waiting for assistance. We can hear pe... read more
Business response:
Dear Tyler, Thank you for sharing your experience. We are very sorry to hear about the delays and lack of assistance you encountered, as we understand how frustrating this must have been. While there may be moments when staff are assisting multiple guests or handling back-of-house tasks, timely and courteous service should always be maintained. Please accept our sincere apologies for the inconvenience and the interaction you described. Your feedback has been shared with our team to address responsiveness and service standard... read more
Frequently asked questions about Extended Stay America Select Suites - Springfield - South - Battlefield
How is Extended Stay America Select Suites - Springfield - South - Battlefield rated?
Extended Stay America Select Suites - Springfield - South - Battlefield has a 3.6 star rating with 557 reviews.
When is Extended Stay America Select Suites - Springfield - South - Battlefield open?
Extended Stay America Select Suites - Springfield - South - Battlefield is open now. It will close tomorrow at 12:00 a.m.