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Extended Stay America Select Suites - Springfield - South - Battlefield
- Hotels
- Springfield, MO
About this business
Location details
2021 West Kingsley St, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing
Could have definitely been better Upon arrival to room 408 we were greeting by roaches. Also, a women under the influence smoking outside in a T-shirt and a thong panty approached my 12 for a lighter. The room served it's purpose for the night.
Terrible place.... Disgusting Everything Nothing left after seeing roaches crawling on the walls
Bad The floor was dirty. Roaches on the counter.
Business response:
Dear Fawn, Thank you very much for your feedback. We want every guest to experience our commitment to clean, fresh accommodations during their stay. Therefore, we regret not meeting these expectations. We will address this with our housekeeping and pest control teams to ensure this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Fair
Bad
Regular No hacen limpieza y no recogen basura aparte entran a tu habitación sin autorización ni motivo justificado Instalaciones un tanto cerca de comercios
Business response:
Dear Guest, Thank you for sharing your feedback. We always strive to ensure our guests’ comfort and privacy, and we are sorry for any lapse in these standards during your stay with us. Your observations will be shared with our team to help us maintain a clean and welcoming environment for all our guests. We appreciate your input and look forward to the opportunity to provide a more seamless and enjoyable stay in the future. Sincerely, Hotel Management
Dont stay here. You will regret it Bad manager. WONT RETURN CALLS.. GOT double charged. Agreed to refund but never did. Called probably 20 time. Office employees rude as hell. Nothing
Business response:
Dear Alfred, Thank you for sharing your feedback. We understand the importance of clear communication and efficient service, and we regret that your experience did not reflect the smooth process we aim to provide. We acknowledge our responsibility and understand the frustration caused by this. Your comments will be shared with our team, and we hope you will consider giving us another opportunity to provide a more positive and seamless visit in the future. Sincerely, Hotel Management
Uncomfortable Nothing Property not well kept dirty and smell was horrible
Business response:
Dear Mills, Thank you for being our guest. We sincerely apologize for not fulfilling our commitment to providing clean and fresh accommodations during your stay. We have taken serious note of your experience and have promptly brought this to the attention of both our housekeeping and maintenance teams for a thorough review and necessary action. We would appreciate the opportunity to serve you again, allowing us to demonstrate our commitment to improvement and provide you with a satisfactory stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South - Battlefield
How is Extended Stay America Select Suites - Springfield - South - Battlefield rated?
Extended Stay America Select Suites - Springfield - South - Battlefield has a 3.6 star rating with 479 reviews.
When is Extended Stay America Select Suites - Springfield - South - Battlefield open?
Extended Stay America Select Suites - Springfield - South - Battlefield is open now. It will close tomorrow at 12:00 a.m.