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Extended Stay America Select Suites - Springfield - South - Battlefield
- Hotels
- Springfield, MO
About this business
Location details
2021 West Kingsley St, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional Nothin Proximity to highway food and the prison I visited
Exceptional
Bad Roaches
Business response:
Dear Eric, Please accept our apologies for providing anything other than a perfect experience during your stay. Our property is regularly treated with professional pest control and maintenance checks to ensure comfort and cleanliness, and we will be sharing your comments closely with our team to address the concerns you highlighted. Your feedback is invaluable, and we hope you might allow us another opportunity in the future to provide a more welcoming stay. Sincerely, Hotel Management
Bad
Poor
Disappointing
What the heck?! There were way too many people on the property who did not have a room. I got approached by police after being inaccurately being identified. Could hear people talking through the night and slamming doors. I liked the proximity of why I was in Springfield. Not a far drive.
Business response:
Dear James, Thank you for sharing your experience. We are glad the location suited your needs and made your visit convenient. We take guest safety seriously and work closely with local authorities and property security to maintain a secure and welcoming environment. Your feedback about noise and disturbances is important, and we will share it with our team to help improve the overall guest experience. We hope future visits provide a more comfortable and peaceful stay. Sincerely, Hotel Management
Poor
Hotel was unclean and the people were sketchy. I was approached and propositioned to buy drugs, three different times My room was not clean. There was no bottom sheet on my bed along with no pillow cases. The vent in the bathroom also dripped brown liquid all over the bathroom when the shower was running. I liked the location of the property
Business response:
Dear Kyle, Thank you for providing your feedback regarding your recent experience. While we appreciate that the location was convenient, we regret to hear that your stay did not meet the high standards we strive to uphold. We are committed to delivering clean and well-maintained accommodations within a secure environment. To that end, we collaborate closely with the local police department to ensure a safe atmosphere for both our guests and employees. Your comments about cleanliness and maintenance will be communicated to ou... read more
Frequently asked questions about Extended Stay America Select Suites - Springfield - South - Battlefield
How is Extended Stay America Select Suites - Springfield - South - Battlefield rated?
Extended Stay America Select Suites - Springfield - South - Battlefield has a 3.6 star rating with 454 reviews.
When is Extended Stay America Select Suites - Springfield - South - Battlefield open?
Extended Stay America Select Suites - Springfield - South - Battlefield is open now. It will close tomorrow at 12:00 a.m.