Extended Stay America Select Suites - St. Louis - Earth City

michael 

on Expedia

13 years ago

NOT SAFE!!!!!!! I attend itt tech. I checked into my room and everything was going good. I got back from school and my key card would not work for my room. I went to the front desk where they reset my key. When i walked into my room someone else was sleeping in my bed. Thank god i didn't leave anything in the room. I went back down and got a new room but no one could explain how or why someone was sleeping in my room. I would recommend sleeping in your car before this hotel. 

Studio Plus 

on Expedia

13 years ago

the rooms were dirty the heating didn't work the faucet in the bathroom is broken... 

Anonymous 

on Expedia

13 years ago

not satisfied Not good 

DeLora 

on Expedia

13 years ago

repairs needed The location of the hotel is great! Walking in the front door is like walking into an apt. complex lobby. There is no one at the front desk when you need to check in and if you come in after hours the card reader don't work, so you have to use the emergency phone and call for someone to come down and let you in. Our room must have been on the "to do" list. The clothes rack in the closet needed to be repaired with parts laying about. The toilet was full of urine and tissue and was not cleaned. The chain was bro... read more

Anonymous 

on Expedia

13 years ago

rooms were clean a little dated, heater vibrated and woke you up when it ran, hall between floors had a lot of garbage in it and look and smelled like someone had urinated on the floor . Will not be back to stay again. 

Anonymous 

on Expedia

13 years ago

Not again I was disappointed walking to my room noticing the stains in the carpet. I was further disappointed when I walked into my room and was greeted by the smell of fast food. The disappointment didn't end when it was time to go to bed. One of the guests was going to sleep on the sleeper couch and when he unfolded the sheets to put on the sleeper, a potato chip fell on the floor. The next morning I was looking at the cushions for the couch and noticed several stains. The staff was very polite and welcoming but that didn'... read more

don 

on Expedia

13 years ago

Filthy, smelly, unsafe, noisy. Don't stay here under any circumstances. 

Nasty Sheet Hole 

on Expedia

13 years ago

Absolutely Horrible....DO NOT STAY HERE We reserved two rooms with two qeen beds each. Neither room had two beds. One room was fairly clean but had been well used. The other room was completely disgusting. Large pieces of debris littered the floor. The toilet was stopped up and full fieces, the blanket on the bed had several cigarette burns all the way through and the sofa was stained and filthy. The room had a foul odor as did the hallway, smelled like a mixture of homeless man and burnt fried chicken. Tried to call the off... read more

Winni 

on Expedia

13 years ago

East West Transit we wete Looping for a Hotel Close to the Highwaya. This is what we found, it was close to I70, but a real dirt whole. If we would have found a room nearby, I would have Dumper the money.