Extended Stay America Select Suites - St. Louis - Earth City

Dale 

on Expedia

12 years ago

Never again First room I was assigned to was not cleaned. Moved to different room which had a terrible smell, I had to buy air freshener. 3 of 4 bulbs were out in bathroom. There was no toilet paper, front desk said they were out. I had to buy my own. When I owned the fridge in the kitchen a cockroach ran out. I used a while can of air freshener over 5 days and the smell persisted. 

disappointed 

on Expedia

12 years ago

There was no toilet paper available in my room. Front desk informed me there was none in-house. Given boxes of facial tissues. RIDICULOUS 

Kate 

on Expedia

12 years ago

Super Disorganized My friends and I were going to stay for a few days in St Louis and we booked a room with a queen bed and when we called the hotel they told us that there would also be a sleeper-sofa. We got to the room - 1 queen size bed & no sleeper-sofa. There were no other rooms available for the night, therefore, my friend had to sleep on the floor. There was also a condom wrapper in the bedside drawer which goes to show that cleaning isn't important to the hotel staff. Some members of the night staff were rude as hel... read more

Darla 

on Expedia

12 years ago

Not very good. Feces on the sofa bed mattress and the springs broken, my grandson climbed up on the bed to go the sleep and ended up on the floor. The other room had the same problem with the sofa bed springs being broken. Slept on the sofa. Carpet needed to be cleaned or replaced. One of the rooms didn't have toilet paper in it. 

Lena 

on Expedia

12 years ago

Don't bother.. We decided to go here because of the price and that we were going to stay for 4 nights. When we arrived the hotel employees were very nice, but the place just wasn't up to par at all. The hot tub and pool was not working and was green and nasty. They said they were working on it but that was one of the main reason we were staying in a hotel in the first place was the pool. The room was rough, the stove was bent in, their was no toilet paper holder and there wasn't even a bar of soap offered in the bathroom. Th... read more

Anonymous 

on Expedia

12 years ago

The staff was amazing! The hotel conditions were terrible. There was garbage all around the bed under the dust ruffle. No remote for TV to be found anywhere. No soap. Dirty dishes in cabinets. The "on the go breakfast" consisted of and orange and two granola bars sitting on a shelf in the lobby. I'm not sure why anyone would consider an "extended stay" in the room we were given. 

amy 

on Expedia

12 years ago

Rooms were outdated and cheap but perfect for after a verizon wireless concert. Was kind of afraid something would crawl out of the kitchen cabinets. Front desk gal was great when we forgot to print one of our concert tickets. 

ABC 

on Expedia

12 years ago

Bathroom This hotel could be nicer if only it was shown some TLC. The bathroom in my room had mold all over the shower curtain! I wish I could post photos!