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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved everything ❤️ about this property as well as the front desk agent. .
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
I liked the liberty of free movement of the entire facility.
Business response:
Thank you for evaluating your stay. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Bed was uncomfortable and pillows were cheap. Everything else was great.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad you had a great stay with us. However, we regret your disappointment with the comfort of the bed. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Mediocre stay It could be cleaner.
Business response:
Thank you for posting a review of your stay. We're sorry for your disappointment with the overall cleanliness of our property. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
not a big breakfast, more of a coffee bar then a hot breakfast, area easy to get in to, limited wi-fi, have to pay to get better service, not many channels on the TV, room small.
Business response:
Frederick, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Not a good time No ice machine no vending machine nothing to snick on
Business response:
Marvin, thank you for staying with us. Although from your rating it seems you had an overall comfortable stay, we are sorry for not meeting all of your expectations. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,513 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.