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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very convenient to get to from the highway. Very quiet location.
Business response:
Thank you for your review. We appreciate your kind comments about our convenient location close to the highway. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Smelly Close to highway and lots of dining. Horrible front desk, they don’t have extra pillows or towels. Building is older and there are people who very well may live there, smell in hallways will gag you. One night on our way through was enough and we won’t go back.
Business response:
Katherine, thank you for staying at our hotel. We are sorry for the odor you encountered in the hallways and regret the lack of amenities you faced. We have taken note of your comments and have shared it with the appropriate teams so that we can improve our future guests’ experience. On a positive note, we are pleased you liked our location close to freeways. Thank you for the nice rating, and we hope to see you again in the future. Sincerely, Hotel Management
It Was A Nice Stay Even Though They Wouldn't Give Me Extra Pillows
Business response:
Jason, thank you for staying at Extended Stay America. We are glad you enjoyed your time with us, but we regret we were not able to provide you with extra pillows. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
We had a great check in and check out experience.
Business response:
What amazing feedback! We were so happy to read that from check-in through check-out we were able to provide you with a great stay at Extended Stay America. We love that you will come back again and hope it will be soon. Sincerely, Hotel Management
Not that clean. Found q tips and tissue on floor. Stains on bedding.
Business response:
Thank you for reviewing your stay. We're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Never stayed at Extended Stay America before. Was a good experience
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.