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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the liberty of free movement of the entire facility.
Business response:
Thank you for evaluating your stay. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Bed was uncomfortable and pillows were cheap. Everything else was great.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad you had a great stay with us. However, we regret your disappointment with the comfort of the bed. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Not a good time No ice machine no vending machine nothing to snick on
Business response:
Marvin, thank you for staying with us. Although from your rating it seems you had an overall comfortable stay, we are sorry for not meeting all of your expectations. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. Thank you again, and we hope to have the chance to serve you better in the future. Sincerely, Hotel Management
Mediocre stay It could be cleaner.
Business response:
Thank you for posting a review of your stay. We're sorry for your disappointment with the overall cleanliness of our property. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
not a big breakfast, more of a coffee bar then a hot breakfast, area easy to get in to, limited wi-fi, have to pay to get better service, not many channels on the TV, room small.
Business response:
Frederick, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. Please revisit us so we can make it up to you. Sincerely, Hotel Management
We wish they had blow dryer in the rooms.the room was clean and the staff was nice
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. ... read more
Good location quiet friendly easy to get on the interstate close to restaurants
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to the interstate and a variety of restaurants. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.