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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
CLEAN ROOM, OUTSTANDING CUSTOMER SERVICE!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Amazing
Business response:
Marrissa, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your rating is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
The A/C unit wasn't working to full potential. The bed was not comfortable. Can't open the windows in the room. That is a fire hazard.
Business response:
Thank you for reviewing your stay. We are sorry for the discomfort you had with the mattress and regret the maintenance issue you encountered. We would have loved the opportunity to resolve these problems while you were here and would have moved you to another room upon request. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Dana tue boss was amazing but rooms CLD of been cleaner and had a few other problem s
Business response:
Thank you for being our guest. We are you liked our associate, but we are sorry for the issues you encountered. We have taken note of your feedback and hope you will visit us again for a much better experience. Sincerely, Hotel Management
Drunecia at the front desk was sweet and helpful. I felt safe at location and it did the trick while just coming through for the night
Business response:
Thank you for your heartwarming words, we sincerely appreciate the wonderful review. We will definitely share your compliments with Drunecia. It will surely put a smile on her face. It is also nice to know you felt safe at our hotel. Thank you again, and we look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,513 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.