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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not a big breakfast, more of a coffee bar then a hot breakfast, area easy to get in to, limited wi-fi, have to pay to get better service, not many channels on the TV, room small.
Business response:
Frederick, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. Please revisit us so we can make it up to you. Sincerely, Hotel Management
We wish they had blow dryer in the rooms.the room was clean and the staff was nice
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. ... read more
Good location quiet friendly easy to get on the interstate close to restaurants
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to the interstate and a variety of restaurants. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Sincerely, Hotel Management
Awesome
Business response:
Susan, thank you for your lovely comment and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Nice facilities. Clean. Good price. The only negative is the highway noise, being so close to interstate.
Business response:
Thank you for sharing the details of your stay at Extended Stay America. We are glad you made the most of our well-kept facilities and that you found us to be a good value. However, we regret the inconvenience caused due to the noise issue. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Staff was welcoming and friendly. The place was clean
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Precious checked us in and was friendly and fast. Room was clean and was what we expected. We will be staying there again!
Business response:
Thank you for selecting Extended Stay America for your needs. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Your compliments are shared with Precious. Please visit us again when in the area. Sincerely, Hotel Management
Hotel is just OK. Rooms are very basic. It did have a small kitchenette, though none of the supplies are kept in the room, you have to get everything from the front desk, which is not staffed on night shift. Free "breakfast" consists of three pots of lukewarm coffee, packaged muffins and granola bars. Thats it. Location is good and close to lots of restaurants and highway.
Business response:
Thanks for the feedback. We are glad to read you liked your room and that our location was perfect for your needs. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Moderate upgrades however: room had a musty smell.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern regarding the odor will be shared with our housekeeping team. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.