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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome
Business response:
Susan, thank you for your lovely comment and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Nice facilities. Clean. Good price. The only negative is the highway noise, being so close to interstate.
Business response:
Thank you for sharing the details of your stay at Extended Stay America. We are glad you made the most of our well-kept facilities and that you found us to be a good value. However, we regret the inconvenience caused due to the noise issue. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Staff was welcoming and friendly. The place was clean
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Precious checked us in and was friendly and fast. Room was clean and was what we expected. We will be staying there again!
Business response:
Thank you for selecting Extended Stay America for your needs. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Your compliments are shared with Precious. Please visit us again when in the area. Sincerely, Hotel Management
Hotel is just OK. Rooms are very basic. It did have a small kitchenette, though none of the supplies are kept in the room, you have to get everything from the front desk, which is not staffed on night shift. Free "breakfast" consists of three pots of lukewarm coffee, packaged muffins and granola bars. Thats it. Location is good and close to lots of restaurants and highway.
Business response:
Thanks for the feedback. We are glad to read you liked your room and that our location was perfect for your needs. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Moderate upgrades however: room had a musty smell.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern regarding the odor will be shared with our housekeeping team. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
First of all I couldnt connect to the internet, then we were given a room for a handicapped person and whoever was there before us left all of their liquor in the fridge so that must mean staff arent cleaning fridges
Business response:
Thank you for your review. We were so pleased to read how much your enjoyed your overall stay at our hotel. We are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. We have discussed these issues with our staff to see where steps were missed in our room inspection process. Your feedback will help us do a better job going forward. We hope you consider us again when you return to the area. Sincerely, Hotel Management
Nathan Fantastic
Business response:
Nathan, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Check in was quick and easy, staff friendly and super clean and fresh smelling
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding the service provided by our staff. Thank you again for being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.