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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A stop on my way to Atlanta The hotel was nice. I was there from 9pm to 6am, so I do not have too much to say about it. But it was great. The one thing that was notable was the woman at the front desk. She gave me the wifi password because she knew I was only staying in the room for one night, and leaving early in the morning. I though that was very nice of her.
Extended Stay America-O'fallon, Ill. Follow travelers, This ESA is an easy on/off I-64. Four years from new. Very clean, very quiet. All the hotels are on one side of I-64 and the restaurants and shopping centers are on the other..Target, World Market just 4 minutes away. The mall and other shopping centers 6 minutes away. Everything worked, no negative issues at all. The one issue that ESA needs to consider is complimentary wifi..kind of cheap to $4.99 for wifi and pay $60+ plus per night...Am I staying at a Motel 6 or Exte... read more
Great location, friendly staff, affordable Convenient to shopping, restaurants, and the major highways. Affordable rooms with the kitchenette, which is a plus. If you are a hotel snob, this hotel is not for you. Basic accommodations that are suitable for a longer stay are what you get. If you're looking for the large flat screen tv and luxury bedding, you'll need to go down the road to the 3 star places and pay a lot more. I will likely stay at this hotel again.
Very nice and convient Friendly, nice and clean.
Great hotel. Loved it. Would recommend! My wife and I stayed here so we could spend some time in the O'Fallon/Fairview Heights area to find a house/apartment to rent. We stayed in the hotel only at night and we were very comfortable. We liked the very firm beds. The staff was just fine and the place was clean. Just wish Internet was included. All in all we can definitely recommend this hotel to anyone.
The kitchen had no utensils, pans or silverware. Not even plastic silverware or paper plate. Phone didn't work and was nrver fixed. No remote for the TV. Got a remote by going to the front desk. Didn't work. Controls on the side ofbthe TV were sticky and filthy.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the challenges you faced with the room’s amenities and equipment, as we understand how this impacted your stay. Your feedback is important in helping us identify areas for improvement and enhance the overall guest experience. We appreciate your patience and hope to have the opportunity to welcome you back in the future, providing a stay that is fully equipped, comfortable, and reflective of the high standards we strive to maintain ... read more
we just stayed one night but there was no dishes, silverware or cooking items in kitchen. No hand towels in bathroom either.
Rooms are dirty. We were charged a third time for our stay.
Business response:
Dear John, We sincerely apologize for the cleanliness issues you experienced and for the confusion with your billing. Your feedback is very important to us, and we have shared your concerns with the relevant teams to ensure these matters are addressed promptly. We truly regret the inconvenience caused and hope you will give us another opportunity to provide a seamless stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,513 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.