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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
hardly any toiletries and only half a roll of toilet paper. only one pillow on each bed and they had to go find more from empty rooms...
Business response:
We are sorry and are disappointed to read our hotel. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
I liked the service and attitude of charles who checked us in
Business response:
We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliments to Charles! Thank you for staying with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked that it was Spacious and clean. I didn’t like that there weren’t any trash cans or real breakfast but it was stil was a great stay away from home.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your well-appointed, spacious suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Will Not Stay Here Again The hotel smelled horrible, my room smelled even worse and there were long black hairs all over the blanket on the bed.
Business response:
Tiffany, please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The people at front dest were extremly nice and gave clear instructions. The room was extremly clean. Room came with full kitchen , queen bed, and a nice flatscreen tv with local+ channels. Loved how I could adjust the temperature of the room. Really appreciated how i could order more things for my room i.e kitchen supplies and bathroom amenities. Amazing stay for the price!!
Business response:
Elizabeth, many thanks for taking time to review your stay at Extended Stay America. It's so nice to know you were impressed with your room and the service provided by our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
The staff was friendly and property was clean. Manager is usually always there
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were impressed with the service provided by our staff and that you loved our well-kept hotel. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Business response:
Jamie, thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Staff is always friendly..room was clean and quite. We stay here often always nice
Business response:
Cassie, we appreciate your loyalty towards Extended Stay America and the feedback about your experience here. It feels so good to know you liked your well-appointed room and that you were impressed with the excellent service provided by our team. Thanks for the comments, and we look forward to serving you again soon. Sincerely, Hotel Management
Has the Standard Changed The stay was fine. Although, the room was not equipped in the fashion that I am accustomed to for an Extended Stay (amenities absent). The room appeared clean.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your well-kept suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 3.5 star rating with 1,715 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.