Extended Stay America Select Suites - St. Louis - Westport - Craig Road

Anonymous 

on Expedia

8 years ago

Had reservations for ADA room with 2 Queen beds, didn't get a ADA room, didn't even get the 2 Queen beds and the hotel was book...so I had to take the room with 1 Queen bed . 

Thomas 

on Expedia

8 years ago

Worst service ever when booking thsee rooms 

Anonymous 

on Expedia

8 years ago

Hotel staff rude upon arrival and gave not eye contact. Dingy towels and covers. I expected more from this area. 

Traveler Nurse 

on Expedia

8 years ago

Respectful franchise but neglected Carpet soiled. Toilet wobbly. Room smelled moldy and triggered my asthma. Entire floor had horrible odor. No deep cleaning done here. Shame on them 

Sivakumar 

on Expedia

8 years ago

Poor hotel to stay Very poor breakfast. They gave protein bar as break fast. Wifi is very very slow. Room is not clean. 

JV 

on Expedia

8 years ago

Dont go there I have never reviewed a hotel stay in all my years and years of travel - this one definitely deserves one to WARN others not to go there. Very dirty, uncomfortable, and dont be fooled by what the website says about breakfast included - it is really a very tiny table with a bunch of breakfast bars- thats it. Too expensive for it offers. Should be rated ZERO star. Please dont go there - you are better off sleeping in your car 

Stephanie 

on Expedia

8 years ago

Convenient but not a great hotel. The room I had reserved and paid for in advance (2 queen beds), was not available. The computer was down upon checkin. The door to my room and the bathroom door both had to be forced shut and open because they were "sticking". The bathroom shower needed a good scrubbing. There were cigarette butts strewn all over the ground by the rear entrance door. No soap or shampoo or hair dryer in the bathroom. However, the woman trying to check me in was very nice and tried to be accommodating even tho... read more

Vitaliy 

on Expedia

8 years ago

Worst night ever! There was a dog across the hall that was barking all night long. While the women at the front desk was did NOT help at all. She recommended to make a complaint in the morning. 

Anonymous 

on Expedia

9 years ago

Customer service was terrible. The room was great, had it not been for the 20 minute wait for service to check in I would rate higher. The front desk lady left the desk unattended because she had gone to the gas station to get "lottery tickets" or so she said. We were exhausted and just wanted to check in. Once we checked in, the lobby handle was upside down and you had to yank on it so it would open by then we were already annoyed. Later that night we called to get the check out time becuase she failed to mention it when we... read more