Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Business response:

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that our staff was nice, helpful, and able to assist you and your family with everything you needed during your stay at Extended Stay America. Providing attentive and friendly service to ensure a comfortable and enjoyable experience for all our guests is always our top priority. It is incredibly rewarding to know that our team made a positive impact on your visit. Your kind words motivate us to continue delivering excellent service and maintaining high... read more

Business response:

Dear Carlee, Thank you for your kind words and for recognizing the exceptional efforts of our team. We’re thrilled to hear that our staff made your stay enjoyable with their helpfulness and kindness. We take great pride in our team members who go above and beyond to create a welcoming and supportive environment for our guests. Your appreciation means the world to us. However, we’re also actively working on improvements to the property and hope you’ll notice positive changes during your future visits. Sincerely, Hotel Managem... read more