This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Felt questions invasive of every person to be in room. I never book a full bed only for 2 adults. Don’t usually ask for any less than @ 3star. Breakfast was to be a brown bag to go! We did not stay there at all since we felt unsafe. Police substation on site.
Business response:
Dear Gloria, please accept our sincere apologies for the issues you experienced while staying with us. We take the security of our guests very seriously, so we are sorry this happened during your stay. We would have assisted you and resolved any issue had you informed our front desk while you were still with us. Furthermore, we are sorry our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regard... read more
Scary place
Business response:
Reda, thank you for staying with us. Our goal is to deliver an outstanding experience for each of our guests. Therefore, we want to apologize for the unpleasant stay and any frustrations or inconveniences you had while here. Thank you once more for your feedback, and we hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Sincerely, Hotel Management
Everything is good
Business response:
Aaron, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great comfort stay Room was clean and overall very nice. Great location and friendly staff. The only downside is I think my bed may have been a fullsize when it was supposed to be a queen but im not sure
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.