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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kitchen was very clean, all appliances was working great 😃
Laundry facilties excellent, Room super clean thanks to housekeeping a job well done.
Everything was fabulous
Coffee Hot!!!!💯 Air condition rolling in cold air.What call the 'Red Carpet treatmen'
Business response:
Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the hot coffee, refreshing air conditioning. Providing a comfortable and welcoming experience for our guests is always our top priority, and your kind words truly motivate our team to continue delivering great service. It is rewarding to know that these details made your stay enjoyable and memorable. We truly appreciate your support and look forward to providing you with another excellent experience at Extended Stay A... read more
The staff were not as helpful or welcoming especially for this being my first time at an Extended Stay. I also wish I'd known that a photo of my ID would be taken & had the opportunity to not consent especially w/ID theft being a real thing. The man front desk did not even ask if it was my first time w/its hotel/their franchise to then say something like, "I'll need to take a photo of your ID." Instead, I just caught him snapping a photo of it w/no reassurance that it will be deleted or rekoved from their database & asked. W... read more
Business response:
Dear Guest, We’re sorry to hear that your first stay with us did not feel as welcoming or reassuring as it should have, and we appreciate you sharing these details. We understand your concern regarding the ID check, and we regret that the process was not handled in a way that made you feel informed or at ease upon arrival. We also regret that the assistance you received regarding your room request and the amenities in the restroom did not meet your expectations. Your comments are taken seriously and will be reviewed with the... read more
First room not cleaned . Had to go get another room. Second room run down , shower and tub needed replaced falling apart ! Bed clean and ok ! Overall place needed some TLC .
Business response:
Dear Guest, We’re glad to hear that you were able to settle into a comfortable bed during your stay. We regret that the initial accommodations did not meet expectations and that aspects of the overall condition left an unfavorable impression. Our team works to ensure rooms are properly prepared and maintained, and your feedback has been shared for review as we continue focusing on upkeep and consistency. We appreciate you bringing this to our attention, as it helps guide ongoing improvements. We hope to have the opportunity ... read more
Yes
Coffee is great! Continental breakfast is really good! Clean room! The staff is very good and attentive
I absolutely love their grab and go breakfast.It's so convenient and especially if you're always on the go. The staff here is so amazing. If you tell them what you need , they have no problem trying to help you.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay at Extended Stay America. We are delighted to know that you enjoyed the grab-and-go breakfast and that it added such ease and convenience to your day. It is also wonderful to know that our team made a positive impression through their courteous and attentive service. We truly appreciate your kind comments and look forward to welcoming you back again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,123 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is closed now. It will open at 9:00 a.m.