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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Okay
Business response:
Dear Guest, Thank you for your recent stay with us. We appreciate you taking the time to share your rating. We genuinely regret not meeting all of your expectations, as our goal is to provide an excellent visit for every guest. We always want to know if there is anything we can do to improve your experience while you are here, as we would love to ensure your complete satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Great stay
The staff were welcoming, checked on me after I went to my room, and I had a view of the golf course. My favorite Oceanside hotel.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay at Extended Stay America. We are delighted to hear that our team made you feel welcomed and ensured your comfort after arrival. It is wonderful to know that you enjoyed the view and that we are your preferred choice in the Oceanside area. We truly appreciate your kind comments and look forward to welcoming you back again in the future. Sincerely, Hotel Management
Safe clean
Business response:
Dear Guest, We are glad to know you felt comfortable and at ease during your stay! Thank you for choosing Extended Stay America and for sharing your feedback. It is always rewarding to hear when guests have a pleasant experience. We truly appreciate your kind words and look forward to welcoming you back again soon for another enjoyable visit. Sincerely, Hotel Management
Perfect. Comfortable beds. Friendly staff. Convenient location. Saved as a favorite! Will definitely stay again!
Business response:
Dear Guest, We are delighted you chose to stay with us at Extended Stay America. We appreciate each of your wonderful comments and are happy to read that you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
It's due for an update/renovation for sure.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We appreciate you staying with us and value your perspective. Our team is continually focused on enhancing the overall experience, including ongoing improvements and updates to our spaces. Guest feedback like yours helps guide those efforts and ensures we’re prioritizing what matters most. We’re committed to providing a comfortable and welcoming environment, and we hope to have the opportunity to offer you an even better stay the next time your travels bring y... read more
There was buildup in the bathroom on the railings, bathtub wasn't fully clean, shower head had buildup as well and was yellowish looking.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We’re glad to see your overall stay was a positive one, though we regret that the condition of the bathroom did not fully meet expectations. Cleanliness and proper upkeep are important, and this should have been addressed more thoroughly prior to your arrival. Your feedback has been shared with our housekeeping team to review attention to detail during room preparation. We appreciate your input and look forward to welcoming you back to Extended Stay ... read more
Checked in and the girl at the front desk was more interested in finishing her texting conversation on her phone than she was checking in customers for the night. Her pants were sagging below her butt. Puts a great light on the chain itself. No spare batteries for the TV remotes in the rooms. Mattress was like sleeping on a rock. Very uncomfortable.
Business response:
Dear Guest, We always aim to provide a welcoming environment; however, we regret to learn that your arrival experience and overall comfort did not meet expectations. Professional and attentive service is very important to us, and your comments regarding the front desk interaction are being taken seriously. We also understand how important comfort and basic in-room items are during a stay, and your concerns will be reviewed with our team to ensure improvements are made. We truly value your input and hope to have the opportuni... read more
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,123 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is closed now. It will open at 9:00 a.m.