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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The rooms are big big big. The pool is weak weak weak. No shade small no umbrellas but nice chairs. The staff is attentive. The location is weirdly easy to get places. I currently have no hot water though.
Business response:
Dear Guest, Thank you for your feedback. We are pleased to hear you enjoyed our spacious rooms, attentive staff, and convenient location. However, we sincerely apologize for the concerns you experienced with the pool area and the lack of hot water during your stay. We understand how important these amenities are to your comfort, and this is not the experience we aim to provide. Please be assured that your comments have been shared with our maintenance team for immediate attention and improvement. We truly value your input an... read more
Great
It was clean, and the amenities worked, it was also convenient to shopping and what not.
Business response:
Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found your stay clean, comfortable, and convenient, and that our amenities met your expectations. At Extended Stay America, it is always our goal to provide a pleasant and hassle-free experience for our guests, and your positive comments are truly appreciated by our team. We are especially glad that our location added to the ease of your visit. Your support means a lot to us, and we look forward to continuing to serve you with the same level of q... read more
Great place Awesome Staff
Business response:
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had a great experience at Extended Stay America and found our staff to be awesome. Your kind words mean a lot to our entire team and serve as a great motivation to continue delivering excellent service. It is always our goal to provide a welcoming and comfortable environment for all our guests, and we are glad we could meet your expectations. We sincerely appreciate your support and look forward to welcoming you again for another enjoyable s... read more
I am grateful that I choose this ESA. I have not had good experiences with the other ESA in the LA and Sacramento area.
Business response:
Dear Guest, Thank you for sharing your kind feedback. We are truly grateful that you chose to stay with us at Extended Stay America and are delighted to know that your experience with our property has been a positive one. It means a great deal to us that we were able to provide you with a better stay compared to your previous experiences elsewhere. Your trust and satisfaction motivate our team to continue delivering consistent and comfortable service to all our guests. We sincerely appreciate your support and look forward to... read more
It was clean and calm, staff that clean our room did a good job.
Clean room parking
Hotel was dirty. Looked like they hired some monkeys from the zoo to come clean. Breakfast consisted of crusty coffee and a few dried up granola bars. Overall Hotel smelt like a hot noodle fart. On a positive note, the staff was friendly, rooms were clean , bathroom was clean, bed was comfy, and it was dog friendly. I’d say there again.
Business response:
Dear Guest, We’re sorry to hear that your stay did not fully meet expectations and regret that the overall condition of the property left a negative impression. At the same time, we do appreciate you recognizing our staff, as well as the comfort and cleanliness of your room. Your feedback has been shared with the appropriate teams so we can address these concerns and improve overall presentation and consistency moving forward. We’re glad you would consider staying with us again, and we hope to welcome you back for an even mo... read more
Booked 2 room for family but when arrived at the hotel they were both far from each other and they we wired smell all around in those room and also whole time there were noice coming from 3rd floor. So over all experience was not good. Would not recommend for the 4+ family
Business response:
Dear Guest, We strive to ensure a comfortable and convenient stay for families, and we greatly appreciate your feedback. We have noted your concerns regarding room placement and the overall atmosphere of the room. Your comments help us identify areas that require more attention, and we will share this eoth ur team. We would welcome the opportunity to provide you with a better experience on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,959 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.