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Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok stay I stayed at this property on Christmas night and the day after. They lock the doors at 7:00 pm and you have to call for an attendant if checking in during that time. Entering at 7:00 is very unpleasant as there was a homeless man at the entrance to the side door that isn't well lit
Business response:
Thank you for sharing your experience, Joyce. We are so sorry for the issues that you experienced with lobby hours. Since we are more of an extended stay, we offer limited lobby hours that differ from that of most hotels. We are terribly sorry for any inconvenience that this may have caused and will use your feedback to help us improve. We hope that all your future travels are wonderful ones.
Business response:
Thank you so much for the good rating, Erika! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
Thank you for such a wonderful rating, Wayne! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Business response:
Thank you for such a wonderful rating, Kathryn! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
They had clean rooms and cable however the wifi is really slow 4 mbs was the highest download speed possible average speed was barely 1 mbs even if you upgrade your plan to premium also the front desk attendant wasn't as present as i expected them to be and was never near the office phone. For the most part decent hotel just need better customer service and faster wifi speeds.
Business response:
Thank you for your feedback. We are so sorry for the wi-fi troubles you had during your stay. We know how important these connections are and we apologize for the troubles that you experienced. We are looking into our internet issues and ensuring that we can deliver consistent connections to all our guests. We hope you will give us another chance next time your travels bring you to town.
Business response:
We appreciate this great rating and we are so glad you chose to stay with us, Chad. Thank you!
Business response:
Thank you for your terrific rating, Anthony! We are so happy that you enjoyed your time with us and hope to see you again soon!
Business response:
What a wonderful rating! Thank you so much for choosing WoodSpring Suites for your traveling needs!
Hallways and elevators smell weed. Do r understand why they have a sign stating (NO SMOKING FACILITY). Hard to get front desk service
Business response:
Thank you for your candid review. We sincerely apologize for any issues that you had with the offensive odors, along with any issues reaching the front desk. Our housekeeping and front desk team work hard to address any concerns you may have and we are so sorry that this did not happen for you. We look forward to using your feedback to help us improve in these areas. Thank you for letting us know how we are coming across and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.7 star rating with 1,050 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.