This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for allowing us to be your choice for lodging Fann Hagan General Manager
Everything was great but noise level was kinda loud but tolerable. I would absolutely come back again
Business response:
Hello April. Thank you so much for taking the time to let us know about your recent stay at our hotel. We are so sorry that you experienced disruptive noises and that it interrupted your stay. I am happy to see that you still were able to enjoy an overall great experience that you would visit us again! Thank you so much for choosing WoodSpring Suites!
Business response:
We appreciate this great rating and we are so glad you chose to stay with us! Thank you!
Front desk was friendly and helpful but overall stay was subpar. Beds were uncomfortable, room was dirty, and the smells throughout the hotel were atrocious.
Business response:
Thank you for taking the time to review our hotel. We are so glad that you appreciated our terrific staff but we’re disappointed that you had a negative impression of our rooms. We work hard to deliver super clean rooms and we’re sorry we let you down during this stay. We wish you all the best on your future travels.
Business response:
Thank you SO much for this wonderful rating! We are thrilled to see that your stay with us was a great one. Thank you for choosing WoodSpring Suites!
We checked in late and the staff at hand was not in the main office. We had to call the reservation office to get someone to come attend to us. It took about 30 minutes. That is my only complaint about this place. Everything else was great.
Business response:
I really appreciate hearing how our check-in process impacted you. We are always seeking ways to improve so guests can truly relax and enjoy their stay. I'm so very sorry for the bad impression made before you even got checked in. Thank you for sharing these details about your first experience with us.
Business response:
Thank you for staying with us. We are glad our accommodations met your needs during this stay.
Issues with internet. Called help desk where error was my info was incorrect in the system. Missed working on an issue that was somewhat time sensitive. Issue was not rectified until late Sat morning from the Front desk. Also, lighting with all aspects of the room was EXTREMELY poor.
Business response:
Thank you for your feedback. We are so sorry for the wi-fi troubles during your stay. We are looking into our internet issues and ensuring that we can deliver consistent connections to all our guests. We hope you will give us another chance next time your travels bring you to town.
the property smells like urine and smoke inside and out. not a 24hr check in/check out. had to call a landline in order to check in and check out when staff was in the window w the door locked. sheets and pillows had stains on them. bathroom was clean but the carpet was disgusting. wouldn’t stay here ever again, only booked because it was last minute
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you experienced less than exceptional service; we apologize for the inconvenience. We will use your feedback to help us improve and we appreciate your feedback. We wish you well in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.7 star rating with 1,036 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.