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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Gotta do better Checking in was fast the front desk clerk was nice and I was nicely accommodate with clean dishes. The tub was rusted and black mold in the crack of the tiles. Towels and washcloth were stained. The mircowave is rusted inside a out. The top sheets were stained the floor wasn't vacuum nor were the floors sweep. There were dog food on the kitchen floor and crumbs on the island chair.
Business response:
Pamela, thank you for being our guest and for sharing your feedback.We are glad you had an overall pleasant stay. However, we sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we fell short in this case.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management
Bed bugs carpet was dirty...
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Had some issues with the room....manager corrected all concerns. New management working on correcting all problems at the facility.
Business response:
Thank you for being our guest. We are charmed to know you had a comfortable stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Destinay and Keke was very nice with great customer service skills
Business response:
Thank you for being our guest. It is so great to see your comments specific to our staff members. Destinay and Keke are definitely favorites of our guests, and we will make sure to recognize their efforts as well. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Love the king bed and the pull out sofa!!! I didn’t realize we would have a kitchenette!!! Definitely was a nice surprise!! Made life so easy!! I wish our stay had been more than just the weekend!! Ever a Bowling Tournament again in Brandon area, will look at this location first!!!
Business response:
We appreciate you taking the time to write a review about your stay at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen. we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.3 star rating with 1,399 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.